Customer Experience Ambassador
1 week ago
Role Overview
The ideal candidate will be a highly organized and proactive individual with a passion for delivering exceptional guest service.
Key responsibilities will include:
- Providing a seamless and personalized guest experience
- Welcoming and acknowledging guests in a friendly and efficient manner
- Acting on guest requests in a timely and professional manner
- Liaising with other departments to ensure effective communication and guest satisfaction
- Flexible and adaptable to providing ad hoc services as required
- Operating in accordance with Rapport Guest Services standards
Requirements
The successful candidate will have 1-2 years of experience in a receptionist role, an outgoing personality, and excellent interpersonal skills.
Key requirements include:
- A strong command of the English language, both verbally and in writing
- Excellent organizational and time management skills
- Ability to work well under pressure and act proactively
- Passion for delivering exceptional guest service
- Previous experience in a luxury hotel, premium airline, or corporate business environment
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