Customer Experience Ambassador

4 weeks ago


London, Greater London, United Kingdom artotel Full time

Unlock Your Potential as a Customer Experience Ambassador


We are seeking a talented Customer Experience Ambassador to join our team at art'otel, where creativity and innovation thrive. As a Customer Experience Ambassador, you will play a vital role in ensuring our guests have a seamless and memorable experience.


Key responsibilities include:



  • Providing exceptional service through face-to-face, telephone, and email interactions
  • Welcoming and engaging with our long-stay guests, meeting and greeting, and regularly checking in
  • Striving to deliver the highest level of service with every interaction, from check-ins to answering phone calls
  • Developing a strong knowledge of the Hoxton/Shoreditch area
  • Maintaining a strong work ethic and being well-presented and personable
  • Collaborating with other departments to ensure a cohesive and exceptional guest experience

At art'otel, we inspire creativity and foster a passion for art, culture, and hospitality. We aim to enrich our guests' knowledge and ignite their appetite for the finer things in life. If you share our passion for delivering exceptional customer experiences, we encourage you to apply.


Be bold. Be creative. Be original.



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