Customer Experience Ambassador

4 weeks ago


London, Greater London, United Kingdom nando's Full time

We're on the lookout for a Customer Experience Ambassador to join our Front of House team at Nando's.

The role of a Customer Experience Ambassador is to create unforgettable customer moments and feelings that leave them wowed and wanting to come back for more.

We offer full and part-time positions, and no previous experience is required. All we need is someone who's brimming with passion and willing to learn, and we'll teach you the rest.

Key Responsibilities:

  • I make our guests feel valued as part of our family by creating a fun and relaxed environment for them to enjoy.
  • I give a warm welcome to our guests and make them feel at home.
  • I serve customers efficiently at the till – understanding and meeting their needs.
  • I serve amazing food to Nando's high standards that make our guests feel fired up and wowed by the experience.
  • I bring amazing food and drink to the table and make sure our customers have everything they need.
  • I follow all fire safety, health and safety, food hygiene and restaurant security measures.

What's in it for you?

  • Free meal on every shift you work.
  • Flexible shifts.
  • Access to a great discount platform.
  • Discount on Nando's for you and your friends and family (40% everyday).
  • Internal development programmes to support your career development.
  • Regular regional parties and events.
  • Refer a friend incentive scheme.


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