Customer Experience Ambassador
4 weeks ago
Customer Experience Ambassador
At Adagio Aparthotels, we are committed to delivering exceptional customer experiences. As a Customer Experience Ambassador, you will play a vital role in ensuring our guests have a memorable stay with us.
Key Responsibilities:
- Anticipate and manage every situation to ensure guest satisfaction.
- Process and follow up on all booking requests.
- Master and value our offer and loyalty program towards all our customers.
What We Offer:
- A progressing induction and integration journey, welcome, training programs, and cross-training to give you every chance to succeed in your job.
- Internal mobility and a commitment to promoting diversity.
- Benefits granted to our Adagio employees, as well as AccorHotels and Pierre & Vacances Center Parcs.
Requirements:
- Previous hotel experience is preferable.
- Guest-oriented and problem-solving skills.
Working Conditions:
- This is a part-time position, 3 days per week.
- Rotating roster mix of early shifts (7am-3.18pm) and late shifts (3pm-11.18pm).
- Available to work week days and weekends.
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