Service Desk Support Specialist

1 day ago


Ballyclare, United Kingdom Brook Street UK Full time

Job Description:

We are seeking a highly organized and detail-oriented Service Desk Administrator to join our team in Ballyclare. As the first point of contact for customers, you will provide excellent customer service and interpret their requirements with a courteous demeanor.

Key Responsibilities:

  • Manage service schedules, generate updates, and send reminders to customers
  • Administer vehicle and customer databases to ensure accuracy and efficiency
  • Provide exceptional customer service via various communication channels

Requirements:

  • Degree in Business Administration or related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment

What We Offer:

  • A competitive salary of £20,000 - £25,000 per annum, depending on experience
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment


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