Service Desk Support Specialist
1 day ago
Job Description:
We are seeking a highly organized and detail-oriented Service Desk Administrator to join our team in Ballyclare. As the first point of contact for customers, you will provide excellent customer service and interpret their requirements with a courteous demeanor.
Key Responsibilities:
- Manage service schedules, generate updates, and send reminders to customers
- Administer vehicle and customer databases to ensure accuracy and efficiency
- Provide exceptional customer service via various communication channels
Requirements:
- Degree in Business Administration or related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
What We Offer:
- A competitive salary of £20,000 - £25,000 per annum, depending on experience
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
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