Service Desk Operations Manager
2 days ago
About the Role:
* Provide timely and effective responses to customer inquiries
* Manage and maintain accurate records of customer interactions
* Develop and implement efficient workflows to ensure seamless service delivery
* Collaborate with internal teams to resolve complex issues
Key Requirements:
* 2+ years of experience in a service desk environment
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment with multiple priorities
* Proficiency in Microsoft Office applications
Salary Information: £25,000 - £30,000 per annum, depending on experience.
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