Customer Experience Lead

4 days ago


Birmingham, Birmingham, United Kingdom Staycity Group Full time

Staycity Group is seeking a talented Guest Services Manager to join our team. As a key member of our front office team, you will be responsible for delivering exceptional customer experiences and driving business growth.

We are a leading provider of aparthotels across Europe, with 32 properties in iconic cities such as London, Dublin, and Paris.

We estimate the salary for this role to be around €45,000 - €55,000 per annum, depending on experience and qualifications.

The ideal candidate will have:

  • At least 2 years of management experience in a similar property
  • Excellent communication and interpersonal skills
  • A passion for customer service and a commitment to delivering exceptional experiences

We offer a range of benefits, including paid maternity leave, extra days off for birthdays, and opportunities for professional development.


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