Customer Experience Lead
1 week ago
- Lead and manage a team of service delivery professionals
- Develop and implement strategic plans to drive business growth
- Manage service level agreements with customers
- Maintain high levels of customer satisfaction through effective communication and issue resolution
-
Customer Experience Lead
2 weeks ago
Birmingham, Birmingham, United Kingdom Compass UK & Ireland Full timeJob OverviewCompass UK & Ireland is seeking a talented Hospitality and Conferencing Manager to lead our events operations. This is a fantastic opportunity to work with a leading provider of hospitality and catering services in the UK and Ireland.About the PositionThe successful candidate will have experience in event management, customer service, or a...
-
Customer Experience Lead
4 weeks ago
Birmingham, Birmingham, United Kingdom SCC Full timeAbout the RoleWe are seeking an experienced Customer Experience Manager to join our team at SCC. As a key member of our Customer Success Team, you will be responsible for driving maximum adoption of initiatives aimed at improving the customer experience.
-
Customer Experience Lead in Fintech
3 weeks ago
Birmingham, Birmingham, United Kingdom i2i Recruitment Full timeJob Summary:We are seeking an experienced Customer Experience Lead to join our team at i2i Recruitment. This is a fantastic opportunity for someone with a proven track record in SaaS Customer Success or Account Management.The successful candidate will be responsible for ensuring clients receive unparalleled support and value throughout their journey. They...
-
Management Position
3 weeks ago
Birmingham, Birmingham, United Kingdom The Rank Group Full timeAbout Us">The Rank Group is a dynamic and innovative organization that prides itself on delivering exceptional customer experiences. We are currently seeking a skilled Management Position - Lead Customer Experience to join our team.
-
Customer Experience Manager
4 weeks ago
Birmingham, Birmingham, United Kingdom Colliers International EMEA Full timeKey ResponsibilitiesAs a key member of the Colliers International EMEA team, you will be responsible for delivering exceptional customer experiences across all touchpoints.Ensure Customer Satisfaction: Develop and implement strategies to exceed customer expectations, drive loyalty, and foster long-term relationships.Lead Front of House Teams: Provide...
-
Director of Customer Experience
4 weeks ago
Birmingham, Birmingham, United Kingdom GreenSquareAccord Full timeAbout the RoleWe are seeking an experienced professional to lead our customer engagement and investment team.As Director of Customer Experience, you will be responsible for developing and implementing strategies to enhance customer satisfaction and perception measures.You will oversee the support and development of our customer panel, collaborate with...
-
Customer Experience Associate
4 days ago
Birmingham, Birmingham, United Kingdom & Co Full timeCompany OverviewWe are a leading provider of customer support services, dedicated to delivering exceptional experiences for our clients.Leveraging our expertise and resources, we aim to build long-term relationships with our customers, fostering trust and loyalty through outstanding service.
-
Customer Experience Director
4 days ago
Birmingham, Birmingham, United Kingdom Skechers U.S.A., Inc. Full timeSkechers U.S.A., Inc. is seeking a skilled Customer Experience Director to lead our retail store team.About the Role:This leadership position involves overseeing store operations, managing sales teams, and ensuring exceptional customer service.You will be responsible for driving sales growth, achieving targets, and maintaining a positive work...
-
Customer Experience Ambassador
3 weeks ago
Birmingham, Birmingham, United Kingdom Asda Stores Ltd Full timeCompany OverviewWe are Asda Stores Ltd, a leading retailer dedicated to providing excellent customer service and experiences across various departments.Salary & BenefitsThe successful candidate will receive a competitive salary of £11.15 per hour, reflecting the value we place on our employees.Job DescriptionAs a Service Colleague, you will play a crucial...
-
Customer Experience Director
2 weeks ago
Birmingham, Birmingham, United Kingdom German Doner Kebab Full timeCustomer Experience DirectorWe are seeking an experienced Customer Experience Director to join our team at a German Doner Kebab Restaurant in Birmingham. As a key member of our operations team, you will be responsible for delivering exceptional customer experiences, managing the Front of House team, and driving business growth.Key Responsibilities:Develop...
-
Customer Experience Representative
3 weeks ago
Birmingham, Birmingham, United Kingdom ScS - Sofa Carpet Specialist Full timeAbout UsScS - Sofa Carpet Specialist is one of the UK's leading sofa specialists with numerous retail parks across the country.We have over retail stores, serviced by 9 distribution centres, a Digital Hub based in Coventry and a support centre based in Sunderland.Our primary product focus is helping customers create their dream home, and that's where you...
-
Birmingham Customer Experience Manager
5 days ago
Birmingham, Birmingham, United Kingdom Corecruitment International Careers Full timeCustomer Experience ManagerWe are looking for a dedicated Customer Experience Manager to join our team in Birmingham, leading the way in delivering outstanding customer experiences in our leisure and entertainment venue. Estimated Salary: £29,000 - £34,000 per annum.About the RoleDriving customer satisfaction through exceptional service and a welcoming...
-
Project Lead
4 weeks ago
Birmingham, Birmingham, United Kingdom Global Experience Specialists Full timeWe are currently seeking a skilled Project Manager to join our Show Ready team based at the Excel in London. The successful candidate will play a critical role in assisting with the coordination of post-order Project and Operational activity.The Project Manager will be responsible for reporting to the Senior Project Manager and collaborating with the wider...
-
Customer Experience Specialist
1 week ago
Birmingham, Birmingham, United Kingdom Birmingham City Football Club plc Full timeJob Title: Customer Experience SpecialistBirmingham City Football Club is seeking a skilled and customer-focused individual to join our team as a Customer Experience Specialist. This role involves enhancing the matchday experience for supporters by providing exceptional customer service and addressing their inquiries, complaints, and feedback.The ideal...
-
Customer Experience Coordinator
4 days ago
Birmingham, Birmingham, United Kingdom The Scion Group Full timeAbout the PositionWe are seeking a Customer Experience Coordinator to join our team at The Scion Group. As a key member of our team, you will be responsible for delivering exceptional customer service and driving business growth through marketing efforts and sales initiatives.Key ResponsibilitiesPrioritize customer interactions, provide community tours, and...
-
Customer Experience Associate
2 weeks ago
Birmingham, Birmingham, United Kingdom Signet Jewelers Ltd. Full timeRole OverviewThe Customer Experience Associate role at Signet Jewelers Ltd. involves creating memorable customer interactions, driving sales growth, and contributing to store performance. As a key member of our sales team, you will play a critical role in achieving business objectives and building strong relationships with customers.Key...
-
Customer Experience Specialist
4 days ago
Birmingham, Birmingham, United Kingdom Bighornlaw Full timeAbout the Role:We're looking for a motivated individual to work as a customer advisor, providing an excellent experience to our customers. The successful candidate will have a background in service, with strong communication, listening, and problem-solving skills.Key Responsibilities:Deliver exceptional customer service through warm calls and account...
-
Customer Experience Specialist
4 days ago
Birmingham, Birmingham, United Kingdom Costa Coffee Full timeUnlock the Art of Coffee CraftsmanshipCosta Coffee is seeking a skilled Customer Experience Specialist to perfect our menu and deliver exceptional customer service.We're looking for someone with a passion for crafting exceptional customer experiences. As a Customer Experience Specialist, you'll be responsible for mastering our menu, pouring passion into...
-
Customer Experience Manager
4 weeks ago
Birmingham, Birmingham, United Kingdom WeComm Full timeJob OverviewWeComm is seeking a highly skilled Customer Experience Manager to join our team. This is an exciting opportunity for someone who wants to make a real impact on customer communications.The ideal candidate will have excellent communication skills, be able to work independently, and have a passion for delivering high-quality results. As the new...
-
Customer Experience Specialist
5 days ago
Birmingham, Birmingham, United Kingdom Lsh Auto Full timeAbout Our Role:We are seeking an experienced Customer Experience Specialist to join our team at LSH Auto. As the primary point of contact for customers, you will be responsible for providing exceptional service and creating a lasting impression.Your key responsibilities will include greeting customers, answering inquiries, and directing them to the relevant...