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Medical Receptionist

2 months ago

High Wycombe, Buckinghamshire, United Kingdom Desborough Surgery Full time

About Desborough Surgery

Desborough Surgery is a well-established practice serving 14,000 patients across two sites in High Wycombe, a large, diverse town in Buckinghamshire.

We are seeking a highly organized and customer-focused Medical Receptionist to join our friendly and excellent team at both our branches.

The successful candidate will work as a member of a cohesive team consisting of General Practitioners, Practice Nurses, and Administrative staff to support the delivery of high-quality care.

Main Duties and Responsibilities

As a Medical Receptionist, you will be responsible for:

  • Greeting patients in a friendly, courteous, and welcoming manner, whether face-to-face or by telephone
  • Undertaking administrative tasks to ensure the efficient running of the practice computer system
  • Managing appointments, recalls, and patient records
  • Responding to patient queries and requests in a timely and friendly manner
  • Ensuring accurate and efficient use of the computerized appointment system
  • Preparing consulting rooms and managing medical records
  • Operating the telephone system and handling patient calls
  • Performing start and end of day procedures

Requirements

We are looking for a candidate with:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic IT skills and ability to learn new systems
  • Confidentiality and discretion when handling patient information
  • Flexibility to work morning and afternoon shifts, including occasional evenings and Saturdays

What We Offer

As a Medical Receptionist at Desborough Surgery, you will have the opportunity to work in a dynamic and supportive team environment, with access to ongoing training and development opportunities.

We offer a competitive salary and benefits package, including access to the NHS pension scheme and employee benefits.

The post is subject to a satisfactory DBS check and a 6-month probationary period.