Medical Receptionist
2 weeks ago
Key Responsibilities:
• Greet and manage patients, either in person or over the phone
• Deal with patient queries and inquiries, providing accurate and timely information
• Manage the practice's computer system, ensuring seamless and efficient operation
• Arrange the collection and dispatch of patient notes as required
• Report any faults or issues with the software or IT systems
• Respond to requests from clinicians, ensuring timely and friendly communication
• Explain practice arrangements and formal requirements to new patients
• Respond to all patient queries and requests, prioritizing urgent or serious medical problems
• Enter requests for home visits into the visit book and messages for doctors
• Check that messages have been actioned and remind doctors as necessary
• Receive requests for prescriptions and deal with them according to practice policy
• Ensure the reception and waiting areas are kept neat and tidy
Requirements:
• An understanding and acceptance of the need for strict confidentiality
• An ability to use own judgment and resourcefulness to respond to patient inquiries
• Excellent communication skills
We offer a friendly and supportive work environment, with opportunities for training and development. If you are a motivated and organized individual with excellent communication skills, we would love to hear from you.
Please submit your application, including your CV and a covering letter, to [insert contact details].
We look forward to hearing from you.
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