Ao Administrative Officer Receptionist

5 months ago

High Wycombe, United Kingdom Ministry of Defence Full time

**Details**:
**Reference number**:

- 305310**Salary**:

- £22,758- Per Annum (Pro-rata for part-time)- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Administrative Officer- AO**Contract type**:

- Permanent**Business area**:

- MOD - Strategic Command - Defence Medical Services (DMS)**Type of role**:

- Administration / Corporate Support**Working pattern**:

- Full-time, Job share**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- High Wycombe Medical Centre, Royal Air Force (RAF) High Wycombe, Walters Ash, Buckinghamshire HP14 4UEAbout the job

**Job summary**:
Here at Defence Primary Healthcare (DPHC), we are inclusive and dedicated, working to provide excellent care to our entitled personnel.

We are looking for a friendly, well-organised and flexible AO Administrative Officer Receptionist to join our encouraging and welcoming team of dedicated military and civilian healthcare professionals and administrative staff working within the High Wycombe Medical Centre, Royal Air Force (RAF) High Wycombe.

Does this sound like the role for you? If so, we would love to hear from you

**Job description**:

- The successful post holder will work within the Medical Centre under the supervision of the Practice Manager/ Warrant Officer (WO) providing high quality administrative support in pursuit of the appropriate delivery of primary healthcare to Service personnel. The duties of the post include the timely preparation of notes and statistics for clinics and surgeries and the accurate administration of medical records.**Person specification**:
Main details of the role include but are not limited to:

- Maintaining patient and staff confidentiality adhering to Caldicott Principles.
- Ensuring all telephone calls are managed appropriately.
- Entering all incoming clinical correspondence, reports, and results onto Defence Medical Information Capability Programme (DMICP).
- Participating, when required, in general reception duties including directing enquiries, filing, answering the telephone, mail distribution and booking appointments on DMICP.
- Carrying out administrative duties such as photocopying, scanning and faxing.

Please refer to the attached Terms of Reference for a full list of duties.

**Desirable Criteria**:

- Able to work by yourself or in a team and under pressure is necessary.
- Excellent interpersonal and communication skills including patience, tact and diplomacy are required.
- Good organisational skills and the ability to think and plan ahead.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Leadership
- Working Together
- Delivering at Pace
- Managing a Quality Service
- Communicating and Influencing
- Leadership
- Working Together
- Delivering at Pace

**Benefits**:

- Alongside your salary of £22,758, Ministry of Defence contributes £6,145 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.- Learning and development tailored to your role
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
- Free on-site parking
- Access to gym

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.The sift will be completed within 5 working days of the vacancy closing date. Interviews will be held on a date to be confirmed. There will be no reimbursement for any travel expenses for the interview.

Requests to work flexibly and/or part time will be considered, taking into account business needs. Please note the salary will be pro-rata where part time hours are undertaken.

This post does not offer any assistance with relocation allowances.

Feedback will only be provided if you attend an interview or assessment.**Security**:
- See our vetting charter (opens in a new window).- People working with government assets must complete baseline personnel security standard (opens in new window) checks.**Nationality requirements**:
This job is broadly open to the following groups:

- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements (opens in a new window)**Working for the Civil Service**:

- The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
- We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles

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