Ward Clerk

3 weeks ago

High Wycombe, United Kingdom Buckinghamshire Healthcare NHS Trust Full time

Job summary

We are looking for a Ward Clerk to join our team on ward 12B Elective Surgery ward within Wycombe General Hospital

The successful candidate will be welcoming the patients and their families/carers on arrival to the unit, maintaining patient records, supporting the nurses and medical staff in administrative tasks & discharge planning, answering the phone, and liaising with other areas for clerical needs.

The post holder would need to provide a courteous, efficient and professional ward clerk service, making a valuable contribution to support patient care from the time of admission, transfer or discharge. The successful candidates would be the first contact point for all department visitors and members of the multi-professional team, so good interpersonal skills are essential.

We are looking for a well-organised, enthusiastic individual to work within our dynamic team, with a good working knowledge of IT to help us to ensure our trust care values are met and that care is delivered to the highest standard.

You will need to be able to apply a methodical approach to a varying workload . You should be self-motivated, have excellent communication/interpersonal skills and have the ability to work on your own as well as part of a busy team where the work can be deadline driven.

Main duties of the job

Please see Job description attachment for a full list of duties which include IT, administrative and clerical.

About us

Listen to why colleagues think we are a great place to work -

What does Buckinghamshire Healthcare NHS Trust offer you?

As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression. We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes. We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Why work for us?

We're committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply. As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect. Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve. A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families

What do we stand for?

Our vision is to provide outstanding care, support healthy communities and be a great place to work. Our mission is to provide personal and compassionate care every time. Our CARE values are collaborate, aspire, respect and enable. Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on quoting the vacancy reference number.

Person Specification

Education, Qualification & Training

Essential

English Language GCSE grade C or above or equivalent

Desirable

Administrative qualification IT/ Computer skills or equivalent with recent work experience in this field

Experience

Essential

Experience of taking and responding to telephone enquiries from customers and within own organisation and prioritising as necessary Six-month experience of working within NHS environment/ customer care Experience of using computers in a work environment

Desirable

Minimum six months receptionist experience/ or other relevant experience

Skills, Abilities, Knowledge

Essential

Ability to communicate clearly in spoken English Ability to write legibly and clearly in English Ability to relay messages clearly and accurately Computer literate with knowledge of Word and Excel Understand the need for confidentiality and data protection Demonstrate ability to organise own workload, prioritise and take initiative where necessary Able to work under pressure and to tight deadlines whilst retaining accuracy and attention to detail Work as part of a time and flexible

Desirable

Knowledge of Word and Excel

Special Circumstances

Essential

Ability to work internal rotation if required

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