Ao Administrative Officer Receptionist

3 months ago


High Wycombe, United Kingdom Ministry of Defence Full time

**Details**:
**Reference number**:

- 337979**Salary**:

- £24,040- Per annum. Pro-rata for part-time. Plus Regional Retention Allowance.- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Administrative Officer- AO**Contract type**:

- Permanent**Business area**:

- MOD - Strategic Command - Defence Medical Services (DMS)**Type of role**:

- Administration / Corporate Support**Working pattern**:

- Full-time, Job share**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Station Medical Centre, RAF High Wycombe, Walters Ash HP14 4UEAbout the job

**Job summary**:
Here at Defence Primary Healthcare (DPHC), we are inclusive and dedicated, working to provide excellent care to our entitled personnel.

We are looking for an organised and flexible AO Administrative Officer Receptionist to join our supportive and welcoming team of dedicated military and civilian healthcare professionals and administrative staff at the Station Medical Centre, RAF High Wycombe.

Does this sound like the role for you? If so, we would love to hear from you

**_ Strategic Command Transformation_**

**Job description**:
DPHC is a vibrant and fast-moving organisation that aims to provide the very best primary healthcare to members of the Armed Forces and their families.

The successful post holder will work within the Medical Centre under the supervision of the Practice Manager/ Warrant Officer (WO). You will also have responsibility for the quality and smooth running of the administrative area of primary healthcare delivery within the Medical Centre. The duties of the post include the timely preparation of notes and statistics for clinics and surgeries and the accurate administration of medical records of Service personnel.

**Person specification**:
Main details of the role include but are not limited to:

- Maintaining patient and staff confidentiality in accordance with the Patient Confidentiality and Staff Confidentiality Protocols.
- Actioning urgent duties for the Practice Manager in their absence to ensure the smooth running of healthcare delivery within the Medical Centre.
- Managing all telephone calls appropriately.
- Ensuring DMICP appointment templates are maintained accurately for all clinicians within the Medical and Physiotherapy (Physio) Department.
- Providing cover for the Physiotherapy department in the absence of staff if required.
- Carrying out any administrative duties required within the administrative department including any photocopying, scanning and faxing during the day.

Please refer to the attached Terms of Reference for a full list of duties.

**Person Criteria for the Role**
- Previous Administrative experience, ideally within a Medical Centre

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Making Effective Decisions
- Communicating and Influencing
- Working Together
- Managing a Quality Service
- Delivering at Pace
- Making Effective Decisions
- Working Together
- Delivering at Pace

**Benefits**:

- Alongside your salary of £24,040, Ministry of Defence contributes £6,490 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.- Learning and development tailored to your role
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
- Paid annual leave entitlement of 25 days rising annually to 30 days after 5 years service
- Public and Privilege days
- Free on-site parking
- Access to gym
- Defence Discount Card which offers discount in many shops and on-line shopping

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.The sift will be completed within 5 working days of the vacancy closing date. Interviews will be held on a date to be confirmed. There will be no reimbursement for any travel expenses for the interview.

Please note the salary will be pro-rata where part time hours are undertaken.

Please see the link to our Youtube channel for advice preparing your best responses with some hints and tips on answering behaviour based questions. Hints and tips such as: Your behaviours can be based on situations from work, volunteering or home; match your situation to the behaviour requested and how to use your 250-word limit.

Defence Medical Services - YouTube

This post does not offer any assistance with relocation allowances.

Feedback will only be provided if you attend an interview or assessment.**Security**:
- See our vetting charter (opens in a new window).- People working with government assets must complete baseline personnel security standard (opens in new window) checks.**Nationality requirements**:
This job is broadly open to the following groups:

- UK nationals
- nationals of the Republic of



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