Duty Manager Support
4 hours ago
We are seeking a highly skilled and experienced Duty Manager Support to join our team at Select Service Partner UK Ltd.
Key Responsibilities:
- Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.
- Guide and support colleagues, maintaining a safe working and dining environment while being the go-to person for day-to-day queries.
- Oversee the unit's opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation.
- Focus on operational efficiency, staying informed about unit performance, championing improvements, and simplifying operations.
- Recognize and celebrate exceptional service within the team, leading by example, promoting inclusivity, and motivation.
- Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team's success and delivering excellence in customer service.
Requirements:
- Have at least 6 months of experience working as a supervisor in a hospitality or retail role.
- Previous experience in a similar role is required, preferably within Coffee and Bakery.
- Ability to work flexible hours, including weekends and early shifts.
- Strong communication and leadership skills.
- Ability to work independently and as part of a team.
What We Offer:
- Competitive pay rates.
- Free meal and parking while on shifts.
- Employee discounts on various SSP brands and franchises across the UK.
- Access to award-winning training, apprenticeships, and development programs.
- Continuous growth opportunities.
Why Choose Us:
We are a global food travel expert, and we have something delicious for everyone. We work with over 500 brands, from our own creations to well-known franchises. We value diversity and inclusion, and we have a variety of networks to support our employees.
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