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Duty Manager Support

2 months ago


Speke, Liverpool, United Kingdom Select Service Partner UK Ltd Full time £13
Job Title: Duty Manager Support

We are seeking a highly skilled and experienced Duty Manager Support to join our team at Select Service Partner UK Ltd.

Key Responsibilities:

  • Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.
  • Guide and support colleagues, maintaining a safe working and dining environment while being the go-to person for day-to-day queries.
  • Oversee the unit's opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation.
  • Focus on operational efficiency, staying informed about unit performance, championing improvements, and simplifying operations.
  • Recognize and celebrate exceptional service within the team, leading by example, promoting inclusivity, and motivation.
  • Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team's success and delivering excellence in customer service.

Requirements:

  • Have at least 6 months of experience working as a supervisor in hospitality or retail.
  • Previous experience in a similar role is required, preferably within Coffee and Bakery.
  • Ability to work flexible hours, including weekends and early shifts.
  • Strong communication and leadership skills.
  • Ability to work independently and as part of a team.

What We Offer:

  • Competitive pay rates.
  • Free meal and parking while on shifts.
  • Employee discounts on various SSP brands and franchises across the UK.
  • Access to award-winning training, apprenticeships, and development programs.
  • Continuous growth opportunities.

Why Choose Us:

We are a global food travel expert, and we have something delicious for everyone. We work with over 500 brands, from our own creations to well-known franchises. We value diversity and inclusion, and we have a variety of networks to support our employees.