Location Manager
4 weeks ago
About the Role
We are seeking a skilled Location Manager to join our team at Anchor. As a Location Manager, you will be responsible for managing properties and supporting residents to live independent lives. This role involves working with different individuals every day, and no two days are the same.
Key responsibilities include:
- Managing properties and supporting residents to be able to live independent lives
- Letting properties, managing rent accounts, dealing with anti-social behaviour and ensuring repairs are carried out
- Listening to residents and dealing with issues before they become a complaint
- Maintaining resident trust and confidence in Anchor through effective communication, setting expectations and delivering
- Managing the location's budget and service charge accounts ensuring residents' homes are well maintained and repairs are completed to a high standard
- Ensuring that the location is safe, and all health and safety checks and risk assessments are carried out in accordance with policies and procedures
- Supporting residents to live independently by working with external agencies such as local authorities, care providers, social workers and medical professionals to provide support to residents with a range of needs
- Connecting with residents, to encourage inclusion in social events both internally and in the wider community
About Anchor
Anchor is England's largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.
We're not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.
What We Offer
We offer a range of benefits to our employees, including:
- Gym, fitness and wellbeing discounts
- Mental health support
- Flexible working options
- Pension plan – contribute between 4% and 8% and we'll match it or better
- Quick and easy pension transfer service
- Savings and financial advice, loans, free life assurance
- Discounts on shopping, holidays, phones, technology and more
- Ongoing personal and professional development programme
- Leadership Pathways online learning resources
- Career progression and promotion opportunities
Why Work for Anchor
We are proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.
We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.
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