Airport Check-in Assistant

3 weeks ago


Speke, Liverpool, United Kingdom Optime Group Full time
{"Key Duties": "

As a Check-in Agent with Optime Group, you will be responsible for ensuring a smooth and seamless passenger journey through Liverpool Airport. Key duties include assisting passengers with checking in their luggage using self-service machines and processing documentation ahead of their travels.

The role requires you to work on your feet for extended periods of time and to cover all front of house, customer service tasks. You will greet passengers on arrival, answer queries, and assist with any disruption or issues.

You will check passengers’ travel documents, collect applicable fees, and process payments using point-of-sale systems. You will also manage and organise passenger queues to ensure an efficient and orderly check-in process.

The ideal candidate will be able to respond to emergency situations, such as flight delays, cancellations, or disruptions, in a calm and professional manner.

","Requirements": "

To be successful in this role, you must have a valid passport, driving licence, or birth certificate. You will also be required to stand for long periods of time (4-8 hours) and have UK Settled Status.

You must provide proof of National Insurance, proof of current address, five-year address history, and five-year work reference history.

Successful candidates will be required to complete a basic criminal record check following interview, in line with CAA requirements.

","What’s on offer": "

This role offers a rate of pay of £11.80 per hour, two weeks of full-time and paid training, and the opportunity to work flexible shifts.

You will be required to pick up a minimum of two shifts per week on our App, with potential opportunities to work longer shifts during peak periods.

Ongoing shifts and development opportunities are also available.

","Induction": "

Induction will take place on 06/01/2025.

","Optime Group": "

Optime Group is acting as an Employment Business in relation to this vacancy.

"}
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