Customer Experience Operations Manager

About the RoleWe are seeking a skilled Customer Experience Manager to join our team in Edinburgh on a full-time, permanent basis. As a key member of our contact centre operation, you will be responsible for delivering exceptional customer experiences through the effective management of our contact centre teams.Key Responsibilities:Develop and implement...

About The RoleWe are seeking a highly skilled and experienced leader to join our team as a Customer Experience Transformation Manager. This is an exciting opportunity to drive transformation in our Contact Centre, leveraging new technologies to revolutionise how we support our customers and colleagues.Key ResponsibilitiesDevelop and implement strategies to...

Job Title: Customer Experience ManagerSalary: £50,000 - £60,000 per annum, depending on experienceAbout the RoleWe are seeking an experienced Customer Experience Manager to join our team in Edinburgh. As a key member of our leadership team, you will be responsible for leading and inspiring a team of Customer Operations Representatives to deliver...

Job SummaryThe Caledonian Edinburgh is looking for an experienced Assistant Front Desk Manager to lead their Front Office Team. This role involves managing the day-to-day operations of the front office, ensuring that all guests receive exceptional customer service.Key Responsibilities:Operational Management: Supervise and support the Front Office Team to...

**Job Overview:**Tesco Bank, part of Barclays Bank UK Plc, is seeking a Senior Customer Value Manager to join their Help Me Borrow Acquisition team.The successful candidate will oversee all aspects of application journeys, collaborating across the matrix structure to achieve positive change for customers.With a focus on driving business growth, this role...

Our VisionAt Sainsbury's Supermarkets Ltd, we are committed to making a positive impact on our customers' lives through exceptional customer experiences and innovative business practices.We believe that our people are our greatest asset, and we invest heavily in their development and well-being.About the RoleThis is a fantastic opportunity to join our team...

Night Supervisor Job DescriptionWe are recruiting a skilled Night Supervisor to oversee front desk operations during night hours. The successful candidate will be responsible for managing guest interactions, conducting nightly audits, and maintaining a high level of customer satisfaction.Main Tasks:Handle guest inquiries and resolve issues...

Greene King is a beacon for communities, where people come together to enjoy great food, drinks, and exceptional experiences. We're looking for an experienced Customer Experience Manager to lead our teams in delivering amazing experiences for our customers.About the RoleWe are offering a competitive salary of £45,000 - £55,000 per annum, depending on...

About Strathberry:A luxury brand renowned for its exquisite leather goods, Strathberry offers a unique shopping experience for discerning customers. With a strong global presence, the brand has become a favorite among those seeking high-quality products and exceptional service.As a Customer Experience Manager at Strathberry, you will oversee the delivery of...

Job DescriptionAs a Cross-Functional Leader, you will oversee the entire Starbucks store operation in Edinburgh, focusing on delivering outstanding customer experiences and driving business results.This includes managing teams, developing sales strategies, and collaborating with cross-functional teams to achieve business objectives.Required Skills and...

Overview">Worldline: A Global Payments Technology CompanyWe are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our solutions power the growth of millions of businesses tomorrow. We are in every corner of the world, in every part of commerce.Job DescriptionThe Customer Success Manager is responsible...

We are looking for an experienced Customer Experience Manager to join our team in Edinburgh. As a key member of our Customer Success team, you will play a vital role in building and sustaining trusted business partnerships with our larger and more strategic Customers.The successful candidate will have a minimum of 3 years professional experience in a...

**Job Description**We are seeking a Customer Experience Lead to join our team at AllSaints. As a key member of our store management team, you will be responsible for delivering exceptional customer service, leading and managing a team of stylists, and driving sales growth.**Key Responsibilities**Lead and manage a team of stylists to achieve sales targets and...

At Xpress Recruitment, we are seeking a highly skilled Customer Experience Director to join our team. As a key member of our management team, you will be responsible for leading our customer-facing operations and ensuring that every guest has an exceptional experience with us.The successful candidate will have a proven track record in delivering outstanding...

About The OpportunityWe are looking for a talented and motivated individual to lead our Contact Centre operations, driving innovation and excellence in customer service delivery.Key ResponsibilitiesDevelop and implement strategies to improve customer experience, efficiency, and commerciality in the Contact Centre.Oversee the day-to-day operations of the...

Aegon UK is committed to helping people live their best lives. We strive to create a diverse organisation that plays a meaningful role in driving greater equity, inclusion and belonging.Salary: £27,200 - £40,800 per annumJob DescriptionWe are seeking an experienced Coaching and Development Manager to join our team. The successful candidate will be...

About the OpportunityWe are seeking an experienced Catering Supervisor to join our team as a part-time Customer Experience Lead. The successful candidate will oversee all Compass Group UK&I customer experience operations for a major High Street brand, contracted to 20 hours per week.This is a fantastic opportunity for a motivated individual who is passionate...

Overview: Sales Recruit Scotland Ltd seeks a seasoned Retail Manager or Hospitality Leader to drive luxury customer-first experience in high-end made-to-measure clothing stores with Scottish heritage. The ideal candidate will have experience in leading teams and ensuring exceptional customer service.About the Role: This is a management position responsible...

We are Stampede AI Ltd, an innovative software company in the hospitality sector. We offer a one-of-a-kind guest experience and engagement platform.Job SummaryWe are seeking a skilled Technical Customer Experience Specialist to join our team in Edinburgh. As a key member of our support team, you will play a critical role in providing exceptional customer...

About the RoleKlarent Hospitality Limited is seeking a highly skilled and dedicated individual to fill the role of Assistant Hotel Management Role at our esteemed establishment.This is an exceptional opportunity for someone passionate about delivering outstanding customer experiences and committed to growing and developing their skills within our hospitality...