
Customer Experience Director
18 hours ago
At Xpress Recruitment, we are seeking a highly skilled Customer Experience Director to join our team. As a key member of our management team, you will be responsible for leading our customer-facing operations and ensuring that every guest has an exceptional experience with us.
The successful candidate will have a proven track record in delivering outstanding customer service and will be able to demonstrate their ability to connect with guests on a personal level. You will work closely with our senior leadership team to develop and implement strategies that drive business growth and excellence.
We estimate the salary for this role to be around £60,000 per annum, depending on experience. If you are passionate about delivering exceptional customer experiences and have a strong background in hospitality or customer service, please apply.
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Customer Experience Director
3 weeks ago
Edinburgh, Edinburgh, United Kingdom NEOM Wellbeing Full timeWe are seeking a Customer Experience Director to join our team in Edinburgh. This is an exciting opportunity to work with a like-minded team and drive our mission to improve wellbeing in the community.Job DescriptionKey responsibilities include:Co-responsibility for the day-to-day running of a standalone storeDriving forward sales and company...
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Airport Experiences Director
24 hours ago
Edinburgh, Edinburgh, United Kingdom MAG Airport Limited Full time £45,000Airport Experiences DirectorEstimated salary: £45,000+ per annum.MAG Airport Limited is seeking an experienced Airport Experiences Director to lead the launch of a brand-new lounge at Edinburgh Airport.About the RoleLead the planning, development, and successful launch of the new lounge.Develop and implement strategies to deliver exceptional customer...
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Director of Customer Experience
7 hours ago
Edinburgh, Edinburgh, United Kingdom Chopstix Full timeAbout Our CompanyChopstix is not just a restaurant; we're a business that puts its heart into everything we do. We foster a work/life balance that fits our people perfectly, making us an attractive employer for those who value their personal and professional growth.The Job DescriptionWe're looking for a talented General Manager Utilities to join our team,...
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Customer Experience Director
22 hours ago
Edinburgh, Edinburgh, United Kingdom Optical Express Group Full timeJob DescriptionAs a customer service team member at Optical Express, you will be responsible for providing exceptional patient care and outstanding clinical outcomes while investing in our people and technology.Key Responsibilities:Manage Resources: Allocate resources effectively to meet customer needs.Maintain Practice Standards: Ensure the practice is...
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Customer Experience Director
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Blank Street Inc. Full timeAt Blank Street Inc., we are on a mission to transform the high street grab-and-go coffee transaction into an experience that is higher in quality, hospitality, and joy. As an Assistant General Manager, you will be instrumental in supporting our General Managers as they oversee the daily success of our stores.About the RoleInspire, motivate and support your...
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Customer Experience Director
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Tesco Bank Full timeAbout Tesco BankTesco Bank, part of Barclays Bank UK Plc, is committed to serving our customers, communities, and planet a little better every day.As a CRM Manager, you will be leading on how communications help deliver commercial, customer, and business objectives. You'll bring the right stakeholders together to deliver and evolve ways of working.This role...
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Luxury Retail Experience Director
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Sales Recruit Scotland Ltd Full timeAs a Luxury Retail Experience Director at Sales Recruit Scotland Ltd, you will lead and inspire a small, dedicated team in a high-end made-to-measure clothing store rooted in Scottish heritage.About the OpportunityThis role goes beyond traditional retail management. You will shape an environment that emphasizes impeccable service and personalized attention...
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Sales and Customer Experience Director
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Sales Recruit Scotland Ltd Full timeOverview: Sales Recruit Scotland Ltd seeks a seasoned Retail Manager or Hospitality Leader to drive luxury customer-first experience in high-end made-to-measure clothing stores with Scottish heritage. The ideal candidate will have experience in leading teams and ensuring exceptional customer service.About the Role: This is a management position responsible...
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Customer Service Director
2 weeks ago
Edinburgh, Edinburgh, United Kingdom British Heart Foundation Full timeAbout the RoleWe are looking for a highly motivated Customer Service Director to join our retail team. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer engagement, and maintaining the highest retail standards.Company OverviewThe British Heart Foundation is a leading charity that funds life-saving...
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Airport Experience Director
17 hours ago
Edinburgh, Edinburgh, United Kingdom MAG Airport Limited Full time £45,000Airport Experience DirectorThis is an exciting opportunity to launch a brand-new lounge at Edinburgh Airport.We are looking for a highly skilled and experienced individual to lead our Airport Experiences Team as a General Manager. The successful candidate will have a proven track record of high-end delivery in a fast-paced environment, with a solid...
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Railway Customer Experience Management Director
3 weeks ago
Edinburgh, Edinburgh, United Kingdom London North Eastern Railway Full timeAt London North Eastern Railway, we're looking for a highly skilled professional to serve as our Customer Experience Duty Manager. As part of our dynamic team, you will play a vital role in maintaining exceptional standards of customer care while working closely with On Train Experience Managers. We expect you to lead by example, drive results, and uphold...
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Strategic Brand Experience Director
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Lumanity Full timeWe are seeking an experienced Strategic Brand Experience Director to join our team at Lumanity, a global consultancy group. Located in the heart of Edinburgh and Manchester, we deliver services across the UK, Europe, USA, and Asia.The ideal candidate will have a proven track record of strategic development and execution of brand communications, with a focus...
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Customer Experience Ambassador
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Arnold Clark. Full timeWe're excited to announce an outstanding opportunity for Customer Service Executives at our Arnold Clark branch in Edinburgh, where you can help customers develop a passion for our products.Key BenefitsGenerous Salary: £25,000 - £30,000 per annum, based on experience33 Days' Holiday Allowance: A great chance to relax and rechargeRetail Discounts: Enjoy...
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Customer Experience Advocate
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Partner Retail Services Full timePartner Retail Services Limited is seeking a highly motivated Customer Experience Advocate to join our team in Edinburgh. As a Customer Experience Advocate, you will be responsible for delivering outstanding customer experiences, providing technical support, and showcasing our products.The estimated salary for this position is £27,000 - £33,000 per annum,...
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Customer Experience Lead
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Compass Group UK Full timeAbout the OpportunityWe are seeking an experienced Catering Supervisor to join our team as a part-time Customer Experience Lead. The successful candidate will oversee all Compass Group UK&I customer experience operations for a major High Street brand, contracted to 20 hours per week.This is a fantastic opportunity for a motivated individual who is passionate...
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Customer Experience Specialist
17 hours ago
Edinburgh, Edinburgh, United Kingdom McDonald's United Kingdom Full timeCustomer Experience RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer experiences through food preparation, serving customers, and maintaining a clean and welcoming environment.You...
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Customer Experience Specialist
1 week ago
Edinburgh, Edinburgh, United Kingdom Arnold Clark Group Full timeRole OverviewWe are seeking a Customer Experience Specialist to join our team at Arnold Clark Group in Edinburgh. In this full-time role, you will be responsible for providing exceptional customer service, promoting Apprenticeships, and managing SME customers.The ideal candidate will have B2B sales experience, excellent communication skills, and the ability...
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Customer Experience Consultant
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Halfords Full timeJob Overview: We are currently seeking a Customer Experience Consultant to join our team in [location]. As a key member of our sales team, you will be responsible for delivering exceptional customer service, ensuring that our customers receive the best possible experience when visiting our stores.About the Job: In this exciting role, you will have the...
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Customer Experience Specialist
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Arnold Clark. Full timeAbout the RoleWe're currently seeking a Customer Experience Specialist to deliver an exceptional customer experience at our Peugeot/Seat/Skoda branch in Edinburgh.Key ResponsibilitiesCreate an outstanding customer experience by providing personalized support and solutions.Assist customers in finding their ideal vehicle, ensuring they feel valued and...
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Customer Experience Specialist
2 months ago
Edinburgh, Edinburgh, United Kingdom beBee Professionals Full time £22,000 - £28,000beBee Professionals is seeking a Customer Experience Specialist to deliver exceptional customer service and support in Edinburgh, UK.Key Responsibilities:Respond to customer inquiries via various channels.Provide accurate product and service information to customers.Resolve customer complaints and issues efficiently.Process customer orders and manage account...