Customer Experience Transformation Manager

Transforming Customer ExperiencesWe are seeking a talented Graduate Management Trainee to join our team at Scottish Water, where you will play a key role in driving change and delivering exceptional customer experiences. As part of our 2-year graduate programme, you will gain hands-on experience in customer engagement, service design, and process...

At Blank Street Inc., we are on a mission to transform the high street grab-and-go coffee transaction into an experience that is higher in quality, hospitality, and joy. As an Assistant General Manager, you will be instrumental in supporting our General Managers as they oversee the daily success of our stores.About the RoleInspire, motivate and support your...

Our VisionAt Sainsbury's Supermarkets Ltd, we are committed to making a positive impact on our customers' lives through exceptional customer experiences and innovative business practices.We believe that our people are our greatest asset, and we invest heavily in their development and well-being.About the RoleThis is a fantastic opportunity to join our team...

Greene King is a beacon for communities, where people come together to enjoy great food, drinks, and exceptional experiences. We're looking for an experienced Customer Experience Manager to lead our teams in delivering amazing experiences for our customers.About the RoleWe are offering a competitive salary of £45,000 - £55,000 per annum, depending on...

Overview">Worldline: A Global Payments Technology CompanyWe are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our solutions power the growth of millions of businesses tomorrow. We are in every corner of the world, in every part of commerce.Job DescriptionThe Customer Success Manager is responsible...

Job Title: Customer Experience ManagerSalary: £50,000 - £60,000 per annum, depending on experienceAbout the RoleWe are seeking an experienced Customer Experience Manager to join our team in Edinburgh. As a key member of our leadership team, you will be responsible for leading and inspiring a team of Customer Operations Representatives to deliver...

About the RoleWe are seeking a skilled Customer Experience Manager to join our team in Edinburgh on a full-time, permanent basis. As a key member of our contact centre operation, you will be responsible for delivering exceptional customer experiences through the effective management of our contact centre teams.Key Responsibilities:Develop and implement...

Job SummaryThe Caledonian Edinburgh is looking for an experienced Assistant Front Desk Manager to lead their Front Office Team. This role involves managing the day-to-day operations of the front office, ensuring that all guests receive exceptional customer service.Key Responsibilities:Operational Management: Supervise and support the Front Office Team to...

Business Transformation Specialist: Job DescriptionAre you a seasoned Business Transformation Specialist looking for a new challenge? Do you have experience of driving business growth through process improvement and change management?We're looking for a highly motivated individual to join our Customer Experience team at Diligenta. As a key member of our...

We are Stampede AI Ltd, an innovative software company in the hospitality sector. We offer a one-of-a-kind guest experience and engagement platform.Job SummaryWe are seeking a skilled Technical Customer Experience Specialist to join our team in Edinburgh. As a key member of our support team, you will play a critical role in providing exceptional customer...

We are seeking a highly skilled Director of Digital Transformation to join our team at Lloyds Banking Group.This is an exciting opportunity for a motivated and experienced professional to shape the future of digital transformation within our organisation.About the Role:Lead the creation and implementation of a comprehensive digital transformation strategy,...

Job Title: Digital Transformation SpecialistWe are seeking a skilled Digital Transformation Specialist to join our team at DeFi Planet. As a key member of our IT department, you will be responsible for planning, developing, and undertaking technical support for relevant platforms, activities, and processes. Your primary focus will be on providing efficient...

Job DescriptionTo achieve this, we are seeking an experienced Supervisor to lead our store team in delivering excellent customer service and maintaining high standards of security.The ideal candidate will have strong communication skills and be able to build relationships with customers and colleagues alike.

We are seeking a seasoned professional to join our team as a Customer Experience Duty Manager at London North Eastern Railway. In this role, you will be responsible for leading a large team of on-train crew members to provide an exceptional customer experience on our trains. With circa 50+ team members under your supervision, you will ensure that services...

Job Overview:We are looking for a highly skilled Technology Transformation Programme Manager to lead our supplier transformation programmes. As a key member of our team, you will be responsible for driving change and improving our supplier relationships.You will work closely with internal stakeholders to understand their needs and develop effective...

Slots Host Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our slots host team. The ideal candidate will have excellent communication skills and a flexible approach to working hours.The key responsibilities of this role include:Providing exceptional customer service at all times.Welcome new customers and promote our...

Role OverviewWe are seeking a Customer Experience Specialist to join our team at Arnold Clark Group in Edinburgh. In this full-time role, you will be responsible for providing exceptional customer service, promoting Apprenticeships, and managing SME customers.The ideal candidate will have B2B sales experience, excellent communication skills, and the ability...

Bolster your skills as an IT Transformation Specialist with La Fosse, partnered with a leading Pharmaceuticals company. You will be part of a major IT Transformation project, supporting the company’s growth through acquisitions.The role involves supporting the company’s IT function with an IT Engineer, leveraging O365 experience including Intune and...

About the OpportunityWe are seeking an experienced Catering Supervisor to join our team as a part-time Customer Experience Lead. The successful candidate will oversee all Compass Group UK&I customer experience operations for a major High Street brand, contracted to 20 hours per week.This is a fantastic opportunity for a motivated individual who is passionate...

At Xpress Recruitment, we are seeking a highly skilled Customer Experience Director to join our team. As a key member of our management team, you will be responsible for leading our customer-facing operations and ensuring that every guest has an exceptional experience with us.The successful candidate will have a proven track record in delivering outstanding...