Business Transformation Specialist
2 weeks ago
Are you a seasoned Business Transformation Specialist looking for a new challenge? Do you have experience of driving business growth through process improvement and change management?
We're looking for a highly motivated individual to join our Customer Experience team at Diligenta. As a key member of our team, you will be responsible for influencing senior stakeholders to review journey performance, identifying opportunities for improving customer and business outcomes, and developing effective project work structures.
Your Key Responsibilities will include:
- Engaging with SMEs to ensure consistency of approach and safeguarding of customer experience
- Completing project route maps to identify business improvement and transformational opportunities
- Collaborating with operations and support functions to deliver sustainable change
What We Offer:
We offer a competitive salary of £48,000 - £58,000 per annum (dependent on experience), a comprehensive benefits package, including a contributory company pension scheme, group life assurance, and access to Perks at Work. Apply today to take the next step in your career as a Business Transformation Specialist.
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