Claims Commercial Executive

1 month ago


Bexhill, East Sussex, United Kingdom Hastings Direct Full time

Transforming Claims Excellence at Hastings Direct

We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. Our journey is driven by our 4Cs culture, focusing on getting it right for our colleagues, customers, company, and community.

Key Responsibilities:

  • Support the commercial manager in delivering the claims strategy and implementing agreed initiatives.
  • Identify and build requirements for system improvements to streamline claims handling processes, enhancing department productivity and lifecycles.
  • Monitor recovery function performance using development data, pinpointing areas for improvement and recommending solutions.
  • Collaborate with Recovery Specialists to identify focus areas based on changing performance needs.
  • Owning key aspects of commercial initiatives to enhance recovery performance.
  • Develop and maintain strong relationships with stakeholders across functions and work collaboratively with project teams.

Requirements:

  • Claims experience is beneficial, but we're open to other commercially focused experience.
  • Excellent analytics skills, with the ability to understand base data.
  • Strong communication and influencing skills, with good commercial acumen.

What We Offer:

  • A different way of doing things, our 4Cs culture.
  • Support, training, and development to drive growth.
  • Recognition and rewards for outstanding performance.
  • The scope to voice ideas and put them into practice.

Benefits:

  • Attractive salary based on experience.
  • Flexible working, including days in the office and at home.
  • Competitive bonus scheme.
  • Physical and financial wellbeing support.
  • Mental wellbeing programme.

About Hastings Direct:

We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. We treat customers like we want to be treated - fairly, respectfully, and with their best interests at heart.

Hastings Group is an equal opportunities employer, welcoming applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment, or marital/family status.



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