Onboarding Coordinator
4 weeks ago
Job Title: Onboarding Coordinator
We are seeking a highly skilled Onboarding Coordinator to join our team at Optionis. As an Onboarding Coordinator, you will be responsible for ensuring a seamless onboarding experience for our clients, providing exceptional customer service and building strong relationships.
Key Responsibilities:
- Ensure all client onboarding processes are completed efficiently and effectively.
- Provide excellent customer service to clients, responding to their queries and concerns in a timely manner.
- Build strong relationships with clients, understanding their needs and preferences.
- Work closely with internal teams to ensure a smooth onboarding process.
- Identify opportunities to improve the onboarding process and implement changes as needed.
Requirements:
- Previous experience in a customer-facing role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving skills and attention to detail.
- Ability to build strong relationships with clients and internal teams.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Access to the latest technology and tools.
About Us:
Optionis is a leading provider of tax management, umbrella, and accountancy services to small businesses and a high-quality contingent workforce in the UK. We are committed to delivering exceptional service and building strong relationships with our clients and partners.
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