Head of HR

6 months ago

Warrington, United Kingdom We Change Lives Full time

**Job Role**: Head of HR

**Service**: Central

**Hours per week**:39 hours - Monday to Friday

**Salary**:Up to PS50,000

**Location**: Working from home but you will be expected to travel to our services in Warrington, Ellesmere Port & Manchester as the business requires.

**Head of HR: Role purpose**

Are you passionate about making a difference We Change Lives is looking for a Head of HR to join our dedicated team. As the Head of HR, you will play a vital role in ensuring the organisation has the correct quantity and quality of people performing to the required standard. This will be achieved through performance management, learning & development, culture, pay, and reward.

Given the outsized importance people play in delivering care alongside the volumes required now and, in the future, a highly organised, data-driven, and proactive approach to workforce planning is required with emphasis on recruitment, selection, development, and performance of the organisation's current and future managers from team leaders upwards.

**Performance management**

**Responsibilities**:
**Setting the Performance Standard**:

- Champion a performance management culture throughout the organisation.
- Continuously review productivity and development, making improvements as required.
- Monitor, review, and develop HR policies and procedures to drive performance.
- Ensure a robust system is in place for competency frameworks, objectives measurement, and review.

**Monitoring Performance**:

- Create organisational-wide systems for monitoring management and employee performance.
- Manage the company's formal appraisal system to ensure it drives high-performance standards.
- Provide informal feedback sessions that coach employees toward improved performance.
- Maintain accurate records supporting effective performance management.

**Managing Underperformance**:

- Evaluate company policies against employment regulations ensuring compliance with best practices.
- Guide managers in strictly adhering to the organisational policy when managing underperformance issues.
- Promptly identify instances of underperformance to facilitate timely corrective actions.
- Manage complex employee relations cases while maintaining professionalism.

**Recruitment & Retention (Workforce Planning)**:

- Develop a comprehensive recruitment strategy that aligns with the organisation's goals.
- Ensure successful execution of the recruitment strategy by coordinating with relevant stakeholders.
- Set pay structures: Review current pay structures, coordinate remuneration policies, advise senior management on staff salaries based on external benchmarks.
- Manage talent planning: Identify high-potential employees, develop talent programs, and create succession plans for key roles.

**Learning & Development**:

- Devise learning & development strategy: Create a strategic plan for employee training programs that meet organisational needs now and in the future.
- Conduct new starter inductions: Ensure smooth onboarding processes by providing comprehensive orientations for new hires.
- Develop a learning & development policy that outlines expectations for ongoing training opportunities available to all employees.
- Ensure all colleagues receive legally mandated training.

**Other**:

- Manage and develop the HR team by providing guidance, training, coaching, and performance evaluations.
- Control the HR budget by forecasting staffing costs, monitoring expenses, and reporting on current/future initiatives.
- Establish departmental accountabilities for various HR functions while continuously reviewing them for strategic value.
- Drive alignment between HR strategy and overall business objectives.
- Translate key data into an effective people strategy by collaborating with senior management to influence decision-making.
- Provide company-wide information through analysing figures on staff turnover, cost per hire, etc., interpreting people data effectively.
- Champion change management by obtaining buy-in from stakeholders during organisational changes or initiatives.
- Represent the HR department consistently with professionalism, confidence, and skill in interactions with internal/external parties.
- Constructively and pragmatically providing solutions to mitigate negative impacts.

**Who are we looking for?**

**Essential**
- Three years of HR Management experience
- Five years of HR experience within the UK
- Held a previous position of seniority, able to establish credibility and build department accountability. Excellent change management, influencing, and coaching skills
- Proven leadership capabilities and
- Highly organised with the ability to create operational and strategic plans A good standard of professional report writing skills.
- Adept at problem-solving and conflict resolution. The ability to handle sensitive information with confidentiality, professionalism discretion and diplomacy is crucial.
- Excellent communication and interpersonal skills,

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