Customer Service Specialist

5 days ago


Hatfield Hyde, United Kingdom Paradigm Housing Group Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our Customer and Neighbourhood Team as a Customer Service Specialist. This role is an excellent opportunity to make a real impact in our communities and help us shape the future of our services.

The successful candidate will play a key role in delivering outstanding services to our customers, ensuring high levels of service performance and customer satisfaction. They will use their skills to identify when specialist support is needed to help customers sustain their tenancies, handle a range of day-to-day and more complex cases within mixed-tenure communities, and be an advocate for our customers, delivering services aligned to our Customer Care Standards.



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