Customer Experience Coordinator

3 days ago


Reading, Reading, United Kingdom Swift Recruit Full time
About the Job

Skyrocket your career with Swift Recruit as we seek an experienced Concierge to take charge of our property management company's day-to-day operations. As a vital member of our team, you'll provide top-notch customer service and ensure seamless building operations.

Job Summary:
  • Deliver exceptional customer service to residents, guests, and visitors.
  • Oversee building operations, including monitoring systems and reporting issues.
  • Assist with security protocols and manage mail and packages.
Essential Qualifications:
  • Proven track record of excellent customer service.
  • Strong communication and interpersonal skills.
  • Ability to multitask and prioritise tasks.
  • Experience in a fast-paced, customer-focused environment.
Benefits:
  • A competitive salary of £27,000 - £28,000 per annum.
  • 28 days holiday including bank holidays.
  • Opportunities for professional development and career advancement.


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