Customer Experience Representative

2 days ago


Reading, Reading, United Kingdom VERA Security, Inc. Full time

Grosvenor Casinos is committed to providing a welcoming environment for our customers. As an F&B Service Professional, you will be responsible for creating a memorable experience for our guests.

Some key responsibilities include:

  • Providing exceptional customer service and ensuring all guests have an enjoyable experience.
  • Maintaining knowledge of current promotions and products to assist customers in making informed decisions.
  • Delivering high-quality food and beverage services in a timely and efficient manner.
  • Achieving daily/weekly targets and contributing to the overall success of the business.
  • Developing strong relationships with customers and colleagues alike.
  • Maintaining a clean and organized workspace, adhering to health and safety standards.

Your estimated annual salary is around £22,000-£28,000, depending on your experience and qualifications.



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