Customer Service Coordinator
5 days ago
We are seeking a highly skilled and dedicated Customer Service Coordinator to join our team at CV-Library. As a key member of our facilities support team, you will play a vital role in ensuring seamless service delivery to our clients across the UK.
The ideal candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and possess a strong customer-focused mindset.
Key Responsibilities:
- Assist the Service Desk Manager with reactive requests, quotes, and scheduled tasks.
- Utilise management systems and other necessary applications to track and manage service requests.
- Provide cover for delayed tasks due to holidays and sick leave.
Requirements:
- Experience in telephone operation within a professional environment.
- Strong dedication to customer service with an excellent phone manner.
- Ability to work effectively in a team environment.
What We Offer:
- A competitive salary of £25,000 - £30,000 per annum.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
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