Customer Service Coordinator

1 week ago


Reading, Reading, United Kingdom Adept Services Ltd Full time
Adept Services Ltd is seeking a skilled Customer Service Coordinator to join their team in Reading, Berkshire. This full-time position offers a competitive salary of £28,000 - £32,000 per annum, depending on experience.

The successful candidate will be responsible for raising job cards, booking in jobs, and managing a team of 6-8 service maintenance and repair tradesmen. Strong communication skills are essential, as the role involves dealing with customer enquiries, suppliers, external contractors, and engineers/technicians.

  • Raising job cards and updating job information.
  • Managing a team of service maintenance and repair tradesmen.
  • Dealing with customer enquiries and their service maintenance and repair work.

The ideal candidate will have experience in handling telephone calls, computer literacy, and good knowledge of the local area. On-site car parking is available, and car ownership is essential for occasional travel to customer sites and client meetings.

Benefits
  • 22 days' annual leave plus bank holidays.
  • Competitive salary range: £28,000 - £32,000 per annum.
  • On-site car parking.


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