People and Culture Business Partner

3 days ago

London, Greater London, United Kingdom International House London | IH London Full time
Job Description

Contract: Permanent, full-time

Hours: 35 hours per week

Salary: £42,000-£45,000

Annual Leave: 30 days + 8 public holidays

Location: International House London (Hybrid work arrangement)

Reports to: Director of People and Culture

Line Manager for: People and Culture Coordinator

About International House London:

International House London is a leading language school offering a variety of English and modern language courses. We are renowned for our teacher training programs and seasonal courses for young learners, accredited by the British Council and EAQUALS.

Role Overview:

We are seeking a People and Culture Business Partner at IH London who will work closely with the Director of People and Culture and business stakeholders to implement the People strategy for responsible departments.

This is a generalist role with exposure to all areas of HR, as well as the opportunity to lead several people initiatives and projects.

Key Responsibilities:

  • Act as a trusted partner for responsible areas of the organisation, meeting regularly with business stakeholders to develop a clear understanding of priorities and identify emerging issues, offering proactive support.
  • Develop positive and supportive relationships with external and internal customers, and provide them with excellent service.
  • Provide professional advice and resolutions on all employee relations matters, guiding managers through the process and maintaining positive union relations.
  • Produce regular HR reports, identifying trends and making recommendations based on data.
  • Support the P&C Coordinator in managing the employee life cycle, performance, and development, while improving processes, overseeing payroll accuracy, and ensuring excellent customer experience and alignment with organisational values.
  • Advise on recruitment strategies, ensure compliance with protocols, assist with campaign management, and act as the P&C representative in job evaluations.
  • Review and update people-related policies, ensuring compliance and alignment with organisational values, while providing advice and training on policies, GDPR, and recruitment.
  • Collaborate with the People and Culture team, fostering a positive environment, and line manage the Coordinator by setting and monitoring objectives aligned with organisational strategy.
  • Collaborate with the Director of People and Culture on projects such as system implementation, benefits analysis, and DE&I initiatives.
  • Proactively identify operational and cultural areas that could be improved in line with equality, diversity, and inclusion ambitions and work within the framework of the IHL Safeguarding policy, contributing to the development of an enhanced culture of safety for students.

Qualifications and Experience:

We are looking for an HR professional who is CIPD Level 5 or 7 qualified, with strong partnering experience in medium-sized organisations. Up-to-date knowledge of employment legislation and experience/knowledge of different contractual relationships is a must.

The ideal candidate should be able to articulate complex HR matters clearly to different audience groups and have a solution-focused mindset.

Experience with ADP and other HR systems is desirable, as we are going through digital transformation across the organisation and this role will play a key part in leading change and finding efficiencies in process and system improvement for the team as well as the business.

What We Offer:

  • 30 days of annual leave + 8 Bank Holidays
  • Fun and friendly working environment
  • Free language training for IH courses
  • Perks at work
  • 20% off all food and drink at the onsite Café
  • Health Cash Plan
  • Pension
  • EAP by Bupa
  • Cycle to work scheme

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