Conduct and Compliance Manager

2 days ago


Bexhill, East Sussex, United Kingdom Hastings Direct Full time
About Hastings Direct

We're a dynamic and innovative company, committed to delivering exceptional customer experiences through our digital insurance products. Our 4Cs culture is built on collaboration, courage, clarity, and commitment, and we're passionate about making a positive impact in the lives of our customers and employees.

Role Overview

We're seeking an experienced Conduct and Compliance Manager to lead our conduct and compliance function, ensuring that all customer interactions meet the highest standards. This is a hybrid role based in Leicester or Bexhill-on-Sea, with opportunities to work remotely.

As a Conduct and Compliance Manager, you'll be responsible for developing and implementing strategies to improve customer conduct and compliance, working closely with the leadership team to achieve business objectives.

Responsibilities
  1. Develop and implement strategies to improve customer conduct and compliance.
  2. Collaborate with the leadership team to develop and implement initiatives to enhance customer experience and loyalty.
  3. Maintain relationships with key stakeholders, including customers, employees, and external partners.

The estimated salary for this role is £50,000 per annum, based on location and experience.

What We Offer

We offer a competitive salary, a generous pension scheme, life insurance, and a range of employee discounts.



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