Conduct and Outcome Expert

Role OverviewWe are seeking a highly skilled Customer Conduct Lead to join our team at Hastings Direct. In this role, you will be responsible for ensuring the company's compliance with regulatory requirements, particularly in relation to Consumer Duty regulations and vulnerability guidance.About UsHastings Direct is a digital insurance provider with...

Job TitleWe are looking for an Insurance Conduct Specialist Lead to join our team at Hastings Direct. This is a hybrid role that combines office and remote work, with locations in Leicester and Bexhill-on-Sea.Job DescriptionThe successful candidate will lead our customer conduct initiatives, focusing on excellent customer interactions and outcomes. Key...

Company OverviewHastings Direct is a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, alongside nurturing our 4Cs culture.We're proud of the journey we're on as a company and know that our continued success will rely on the...

Role OverviewWe are seeking a skilled Claims Resolution Expert to join our team. This role is responsible for the management of home claims handling within their handling authority limit.Key ResponsibilitiesManage a portfolio of claims with varying complexity, achieving optimum outcomes in line with Hastings 4Cs principles.Serve as a technical referral point...

About the JobWe are seeking an experienced Business Validation Expert to join our team. As a key member of our risk management department, you will play a crucial role in protecting our business against policy fraud.Your primary responsibility will be to validate customer policies, ensuring that they meet the required standards and guidelines. This involves...

We are seeking a Supplier Risk Management Expert to join our team at Hastings Direct. As a key member of our digital insurance provider, you will be responsible for identifying areas for indemnity savings, contract adherence, KPI/SLA adherence, and impacts on Customer Journey and Outcomes.RequirementsStrong technical knowledge of a majority of the following:...

Hastings Direct CareersJob Title:Long Term Forecasting ExpertAbout the Role:We are seeking a highly experienced Long Term Forecasting Expert to join our team. As a key member of our data analytics department, you will play a vital role in driving business growth and decision-making through accurate and timely forecasting.Key Responsibilities:Develop and own...

As a Motor Industry Audit Expert at Hastings Direct, you will play a key role in driving our growth and delivering good outcomes for every customer. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family...

Lutine Bell is seeking a Head of Enterprise Risk Management to drive the risk culture across the company.As a key member of the leadership team, this role will be responsible for leading a team of Subject Matter Experts across disciplines of risk, including facilitating the monitoring and management of operational, pricing and actuarial risks.The ideal...

About the Role:We are seeking an experienced and compassionate Lead Veterinary Nurse to join our team at GLG Vets. As part of our vibrant and growing veterinary practice, you will have the opportunity to make a meaningful difference in the lives of pets and their owners.Responsibilities and Expectations:Deliver high-quality patient care, conducting routine...

About Hastings DirectHastings Direct is a digital insurance provider with ambitious plans to become the UK's leading insurer. We've made significant investments in our data and technology capabilities, as well as nurturing our 4Cs culture.Role OverviewWe're seeking an experienced Compliance Manager to join our team. As a key member of our compliance...

We are a leading digital insurance provider, seeking an exceptional Regulatory Compliance Specialist to join our team. Our company is committed to delivering excellent customer outcomes, driving growth, and maintaining a strong reputation in the UK market.About the RoleThis is a unique opportunity to work with our experienced team, providing expert advice...

Job OverviewHastings Direct is a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture.About the RoleWe're looking for a skilled Customer Conduct Lead to join our team in Leicester or...

About the RoleWe are looking for a highly motivated Policy Review Advisor to join our team in Bexhill, where you will play a key role in preventing policy fraud by validating customer information and conducting investigations.In this exciting opportunity, you will have the chance to develop your skills and knowledge through an 8-week training program based...

Role SummaryWe are seeking a Hybrid Workplace Leader to join our team at Hastings Direct. In this role, you'll lead our customer conduct initiatives, focusing on excellent customer interactions and outcomes. With locations in Leicester and Bexhill-on-Sea, this opportunity offers a unique blend of remote and office-based work.ResponsibilitiesThe successful...

Estimated Salary: £60,000 - £80,000 per annum, depending on experience.About the RoleWe are seeking an experienced leader to manage our home claims handling function, ensuring high-quality outcomes for our customers. The successful candidate will set and manage annual and monthly objectives, provide coaching and development plans, and conduct regular...

Job DescriptionWe are seeking a highly skilled Risk Pricing Manager to join our team during an exciting period of growth. The ideal candidate will have experience in risk pricing model adjustments and will be responsible for overseeing profit and growth across multi-product.The successful candidate will identify and lead new opportunities to improve our risk...

Hastings Direct is a leading digital insurance provider driving growth and innovation in the UK market.We're seeking an experienced Senior Financial Partner to lead our business partnering team, working closely with senior leaders to deliver financial excellence and drive business outcomes.As a key member of our finance leadership team, you will be...

About the RoleThis exciting opportunity has arisen for a Regulatory Compliance Officer to join our team at Hastings Direct. The successful candidate will play a crucial role in ensuring the company's compliance with regulatory requirements, particularly in relation to Consumer Duty regulations and vulnerability guidance.About UsHastings Direct is a dynamic...

Job OverviewHastings Direct is a leading digital insurance provider with ambitious plans to become the UK's top insurer. We're committed to delivering excellent customer experiences while maintaining high-quality standards.Key ResponsibilitiesRegulatory Expertise: Provide strategic guidance on regulatory requirements across motor claims, home claims, and...