Service Desk Engineer
6 days ago
Looking for a rewarding IT career? Interface Recruitment UK is recruiting an IT Support Analyst to join our team. Salary: £30,200 per annum.
About the Job:We are seeking a skilled IT Support Analyst to provide technical assistance and maintain high customer service standards. The successful candidate will have experience in IT Support/Helpdesk with solid customer service skills and preferably Microsoft certified.
Main Responsibilities:- Provide technical support via phone, email, or on-site.
- Maintain accurate documentation of all calls using the call logging system.
- Support users in computer equipment use by providing training and advice.
- Collaborate with the IT Project & Support Team Leader to manage workloads and identify areas for improvement.
The ideal candidate will possess the following skills and qualifications:
- ITIL Certified.
- Valid UK driving licence.
- Experience with Active Directory user and computer administration.
- Familiarity with Windows desktop and Windows Server administration.
- Microsoft 365 and Microsoft Azure experience.
- General Network administration and troubleshooting skills.
We offer a competitive salary, pension, 20 days holidays, discounts, on-site food hub, and free parking in West Yorkshire.
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