Service Desk Engineer

6 days ago


Leeds, Leeds, United Kingdom Interface Recruitment UK Full time

Looking for a rewarding IT career? Interface Recruitment UK is recruiting an IT Support Analyst to join our team. Salary: £30,200 per annum.

About the Job:

We are seeking a skilled IT Support Analyst to provide technical assistance and maintain high customer service standards. The successful candidate will have experience in IT Support/Helpdesk with solid customer service skills and preferably Microsoft certified.

Main Responsibilities:
  • Provide technical support via phone, email, or on-site.
  • Maintain accurate documentation of all calls using the call logging system.
  • Support users in computer equipment use by providing training and advice.
  • Collaborate with the IT Project & Support Team Leader to manage workloads and identify areas for improvement.
Essential Skills and Qualifications:

The ideal candidate will possess the following skills and qualifications:

  • ITIL Certified.
  • Valid UK driving licence.
  • Experience with Active Directory user and computer administration.
  • Familiarity with Windows desktop and Windows Server administration.
  • Microsoft 365 and Microsoft Azure experience.
  • General Network administration and troubleshooting skills.
Benefits and Perks:

We offer a competitive salary, pension, 20 days holidays, discounts, on-site food hub, and free parking in West Yorkshire.



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