Front Desk Ambassador
3 days ago
**Job Summary**: We are seeking an exceptional Front Desk Ambassador to provide a warm and welcoming experience for our diverse range of visitors at Temple Newsam House in Leeds. As a key member of our team, you will be responsible for ensuring that our visitors have a safe, accessible, and enjoyable experience, while also promoting the house and its collections.
**About Us**: Leeds City Council is one of the largest employers in the region, with over 14,000 employees dedicated to delivering excellent services to our communities. We pride ourselves on being a place where talented individuals can grow and develop their careers, while making a positive impact on the lives of others.
**Key Responsibilities**:
- Customer Service: Provide exceptional customer service to our visitors, responding to their queries and concerns in a polite, friendly, and helpful manner.
- Reception Duties: Manage our front desk, handling cash transactions, answering phone calls, and responding to emails in a professional and courteous manner.
- Security and Safety: Ensure the security and safety of our visitors, staff, and assets, by following established procedures and protocols.
- Teamwork: Collaborate with other members of our team to achieve our goals and objectives, while maintaining a positive and supportive working relationship.
**Essential Skills and Qualifications**:
- Excellent Communication Skills: Possess excellent verbal and written communication skills, with the ability to communicate effectively with people from diverse backgrounds and cultures.
- Customer Focus: Demonstrate a strong customer focus, with a passion for delivering exceptional customer service and ensuring that our visitors have a memorable experience.
- Flexibility and Adaptability: Be flexible and adaptable, with the ability to work varying shifts, including weekends and bank holidays, as required.
**Benefits**: We offer a competitive salary and benefits package, including:
- Pension Scheme: Membership of the West Yorkshire Pension Fund, with generous employer contributions.
- Annual Leave Entitlement: 25 days annual leave entitlement, plus statutory holidays.
- Training and Development Opportunities: Access to training and development opportunities, to help you grow and develop your career.
**Location**: Temple Newsam House, Leeds, LS15 0AE
-
Front Desk Ambassador
1 month ago
Leeds, Leeds, United Kingdom Fazenda Group Full timeAbout the RoleWe are seeking a highly motivated and friendly individual to join our Reception team as a Front Desk Ambassador. As a key member of our team, you will be responsible for delivering exceptional levels of service to our guests, ensuring a warm and welcoming experience from initial enquiry to departure.Key ResponsibilitiesManage reservations and...
-
Front Desk Coordinator
5 days ago
Leeds, Leeds, United Kingdom Anchor Hanover Full timeThe Manor House Roundhay, a luxurious care home in Leeds, is seeking a skilled Front Desk Coordinator to provide exceptional reception services. Located in an idyllic setting with private landscaped gardens, this state-of-the-art facility offers 65 beds and provides residents with a comfortable and supportive living environment.This role involves providing a...
-
Front Desk Associate
7 days ago
Leeds, Leeds, United Kingdom RBH Full timeThe Met Hotel Leeds, a 4-star city centre retreat, seeks an experienced Front Desk Associate to join their team.About UsWith over a century of history, The Met Hotel Leeds has been welcoming guests to the heart of the city. Our hotel boasts Victorian architecture and contemporary interiors, offering a unique blend of style and comfort.As part of our team,...
-
Front of House Service Ambassador
5 days ago
Leeds, Leeds, United Kingdom RBH Full timeAbout The Met Hotel LeedsLocated in the heart of Leeds, The Met Hotel has been a landmark in the city for over a century. Designed by local architects Chorley & Connon, this hotel boasts a stunning Victorian terracotta facade and stone cupola taken from the demolished 4th White Cloth Hall.Today, The Met Hotel is a 4-star city centre retreat that seamlessly...
-
Front Desk Associate
1 month ago
Leeds, Leeds, United Kingdom Ivy Asia Full timeExperience the Magic of The Ivy AsiaAre you a people person with a passion for delivering exceptional service? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we want to hear from you!We are seeking a highly motivated and enthusiastic Receptionist to join our team at The Ivy Asia. As a key member of our front-of-house...
-
Front Desk Ambassador
2 weeks ago
Leeds, Leeds, United Kingdom Valor Hospitality Europe Full timeWelcome to Valor Hospitality Europe!We are seeking a friendly and passionate Receptionist to join our team in Leeds.As the face of our hotel, you will be responsible for setting the tone for every guest's stay. With a warm welcome, you'll be ready to answer any questions and provide information about hotel services, facilities, and the local area.You will be...
-
Front Desk Hospitality Expert
3 days ago
Leeds, Leeds, United Kingdom RBH Full timeUnlock Your Career PotentialWe are seeking a highly skilled and customer-focused Front Desk Hospitality Expert to join our team at The Met Hotel Leeds. As a key member of our reservations team, you will play a vital role in delivering exceptional service to our guests.About the RoleThis is an exciting opportunity to work in a dynamic and fast-paced...
-
Hospitality Ambassador
3 weeks ago
Leeds, Leeds, United Kingdom Blackhouse Full timeWe are seeking a Hospitality Ambassador to join our dynamic front of house team at Blackhouse.This is an exciting opportunity to be a part of our warm and welcoming team, where you will embody the precision and warmth needed to deliver exceptional guest experiences.The ideal candidate will be responsible for:· Greeting guests with a smile and providing...
-
Food and Front of House Team Lead
1 month ago
Leeds, Leeds, United Kingdom Britannia Hotels Full timeJoin Britannia Hotels as a Front of House Supervisor and take on a challenging role that will put your organizational and leadership skills to the test.The Leeds Bradford Airport is a bustling hub of activity, and as our Front of House Supervisor, you will be responsible for ensuring that our guests receive the highest level of service and attention.As a key...
-
Front of House Ambassador
4 weeks ago
Leeds, Leeds, United Kingdom Slug & Lettuce Full timeLocation: Slug And LettuceAre you a team-oriented individual who is passionate about delivering exceptional customer experiences? We're seeking a talented Front of House Team Member to join our team at Slug & Lettuce.Key Responsibilities:Welcome and engage with every guest, creating a warm and welcoming atmospherePrepare and serve high-quality food and drink...
-
Front Office Manager
4 weeks ago
Leeds, Leeds, United Kingdom Valor Hospitality Europe Full timeAssistant Front Office ManagerAs a key member of our front office team, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience. Your role will involve coaching and training your colleagues to meet financial goals and maintain high standards of guest satisfaction.Key Responsibilities:Provide top-quality...
-
ICT Service Desk Technician
1 month ago
Leeds, Leeds, United Kingdom Interface Recruitment UK Full timeJob SummaryWe are seeking a highly skilled ICT Service Desk Technician to join our team. As a key member of our IT department, you will be responsible for providing high-level technical support to our clients, ensuring their productivity through effective use of our IT systems.You will deliver an excellent client service experience, continually improving the...
-
Front of House Team Member
4 weeks ago
Leeds, Leeds, United Kingdom Frasers Group Full timeJob Title: Front of HouseJob Description:We are seeking a highly organized and customer-focused individual to join our Front of House team as a Front of House Team Member. As a key ambassador for our club, you will be responsible for ensuring a seamless experience for our members, providing exceptional customer service, and maintaining a clean and welcoming...
-
ICT Service Desk Support Specialist
1 month ago
Leeds, Leeds, United Kingdom Interface Recruitment UK Full timeJob DescriptionWe are seeking a highly skilled ICT Service Desk Technician to join our team. As a key member of our IT department, you will be responsible for providing high-level technical support to our clients, ensuring their productivity through effective use of our IT systems.The successful candidate will deliver an excellent client service experience,...
-
Front of House Representative
4 weeks ago
Leeds, Leeds, United Kingdom Markel International Services Ltd Full timeRole Overview:We are seeking a highly organized and customer-focused individual to join our Front of House team at Markel International Services Ltd. As a Receptionist, you will be the first point of contact for clients and associates, providing exceptional service and support.Key Responsibilities:Manage the reception desk, greeting clients and associates,...
-
Hospitality Ambassador
2 weeks ago
Leeds, Leeds, United Kingdom Blackhouse Full timeAn exciting opportunity has arisen at Blackhouse to be part of our front of house team.We are seeking a candidate that can embody the warmth and precision needed to deliver the guest experience that Blackhouse is known for.Key Responsibilities:Greeting guests and providing menus and answering initial questions.Seating guests at tables and assigning guests to...
-
Hotel Operations Manager
3 days ago
Leeds, Leeds, United Kingdom Aimbridge Full timeAt Aimbridge Hospitality, we're driven by a people-first approach and industry-leading training to connect guests to unforgettable experiences. Our unique blend of hotel discounts, wagestream, and access to employee assistance programs sets us apart.About the RoleThis dynamic role oversees hotel operations during overnight hours, ensuring seamless front...
-
Hotel Night Manager
1 month ago
Leeds, Leeds, United Kingdom The Queens Full timeHotel Night ManagerWe are seeking a highly skilled and experienced Hotel Night Manager to join our team at The Queens Hotel in Leeds. As a Night Manager, you will be responsible for ensuring the smooth operation of the hotel during the night shift, providing exceptional customer service, and managing the front desk and night audit processes.Key...
-
Night Shift Team Lead
4 weeks ago
Leeds, Leeds, United Kingdom Valor Hospitality Europe Full timeNights Supervisor RoleThis is a challenging and rewarding role for a Night Owl who is passionate about delivering exceptional customer service. As a Nights Supervisor, you will be responsible for the running of the Front Desk and supporting the management team with Night Audit. You will have a strong background in a branded hotel working in a front of house...
-
Front Desk Coordinator
3 weeks ago
Leeds, Leeds, United Kingdom Anchor Hanover Full timeTransforming Housing and CareAt Anchor Hanover, our mission is to provide exceptional care and housing for older people. As a Receptionist at The Manor House Roundhay, you will play a vital role in delivering our promise by providing a warm and welcoming reception service to our residents, visitors, and colleagues.About the RoleProvide a polite, friendly,...