Food and Front of House Team Lead
4 weeks ago
Join Britannia Hotels as a Front of House Supervisor and take on a challenging role that will put your organizational and leadership skills to the test.
The Leeds Bradford Airport is a bustling hub of activity, and as our Front of House Supervisor, you will be responsible for ensuring that our guests receive the highest level of service and attention.
As a key member of our front office team, you will be responsible for:
- Managing the reception desk and ensuring that all guests are checked in and out efficiently
- Training and developing the front office team to ensure that they are providing excellent customer service
- Maximizing revenue and minimizing loss within the department
- Ensuring that all monies, floats, and accounts are managed effectively
- Supporting other departments and being part of the duty manager rota
- Operationally being involved with checking guests in and out
To be successful in this role, you will need to be organized, punctual, and well-presented, with excellent communication and customer service skills. You will also need to be able to work well under pressure and as part of a team.
We offer a range of benefits, including career development opportunities, significant staff discount rates, and free meals on duty. If you are a motivated and enthusiastic individual who is looking for a new challenge, we would love to hear from you.
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