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Front of House Representative

4 weeks ago


Leeds, Leeds, United Kingdom Markel International Services Ltd Full time

Role Overview:

We are seeking a highly organized and customer-focused individual to join our Front of House team at Markel International Services Ltd. As a Receptionist, you will be the first point of contact for clients and associates, providing exceptional service and support.

Key Responsibilities:

  • Manage the reception desk, greeting clients and associates, and handling conference facilities and room bookings.
  • Provide facilities support to the Operations and Support Services Manager.
  • Ensure the smooth operation of the Leeds office, including post management and distribution.
  • Deliver excellent customer service, responding to inbound reception calls and maintaining service levels.
  • Maintain security and H&S standards when welcoming visitors and new starters.

Requirements:

  • Strong communication and organizational skills, with the ability to prioritize workload.
  • Good IT skills, including attention to detail and accuracy when managing and logging calls.
  • Excellent customer service skills and first-class client care and communication skills.
  • Effective team player, with positive and co-operative interaction with team members.

What We Offer:

  • A competitive starting salary, annual bonus, and strong benefits package.
  • 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave.
  • Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan, and other great benefits.
  • Countless opportunities to learn new skills and develop in your career, with the support needed to do so.

About Us:

Markel International Services Ltd is a global company with over 60 offices in 20+ countries, offering insurance, reinsurance, specialist advisory, and investment operations. We value diversity and are committed to creating a workplace that is inclusive and supportive.