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Front of House Representative
4 weeks ago
Role Overview:
We are seeking a highly organized and customer-focused individual to join our Front of House team at Markel International Services Ltd. As a Receptionist, you will be the first point of contact for clients and associates, providing exceptional service and support.
Key Responsibilities:
- Manage the reception desk, greeting clients and associates, and handling conference facilities and room bookings.
- Provide facilities support to the Operations and Support Services Manager.
- Ensure the smooth operation of the Leeds office, including post management and distribution.
- Deliver excellent customer service, responding to inbound reception calls and maintaining service levels.
- Maintain security and H&S standards when welcoming visitors and new starters.
Requirements:
- Strong communication and organizational skills, with the ability to prioritize workload.
- Good IT skills, including attention to detail and accuracy when managing and logging calls.
- Excellent customer service skills and first-class client care and communication skills.
- Effective team player, with positive and co-operative interaction with team members.
What We Offer:
- A competitive starting salary, annual bonus, and strong benefits package.
- 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave.
- Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan, and other great benefits.
- Countless opportunities to learn new skills and develop in your career, with the support needed to do so.
About Us:
Markel International Services Ltd is a global company with over 60 offices in 20+ countries, offering insurance, reinsurance, specialist advisory, and investment operations. We value diversity and are committed to creating a workplace that is inclusive and supportive.