Night Shift Team Lead
4 weeks ago
This is a challenging and rewarding role for a Night Owl who is passionate about delivering exceptional customer service. As a Nights Supervisor, you will be responsible for the running of the Front Desk and supporting the management team with Night Audit. You will have a strong background in a branded hotel working in a front of house or reception team and be able to deliver brand standards at any time of day.
Key Responsibilities:
* Run the Front Desk and support the management team with Night Audit
* Deliver brand standards at any time of day
* Have a strong background in a branded hotel working in a front of house or reception team
* Be able to deal with all guest requests, including additional room amenities and room service
* Be flexible and able to adapt on shift
* Use initiative to prepare the hotel for the day ahead
What We Offer:
* Competitive rates of pay
* Exclusive discounts for you, your friends and family
* Discounts on stays at our UK hotels, with rooms from just 30 B&B
* 50% discount when dining in our restaurants and bars
* Free meals while on duty
* Access to high-street discounts on a range of shops, experiences and more
* Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme
* Generous refer-a-friend bonuses, starting at 250
Why Work for Us:
* We are an equal opportunities employer and welcome applications from all suitably qualified persons
* We operate 34 hotels across leading brands such as Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott
* We have ambitious development and growth plans, with three new luxury 5-star hotels planned to open in 2024
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