Front of House Team Member
3 weeks ago
Job Title: Front of House
Job Description:
We are seeking a highly organized and customer-focused individual to join our Front of House team as a Front of House Team Member. As a key ambassador for our club, you will be responsible for ensuring a seamless experience for our members, providing exceptional customer service, and maintaining a clean and welcoming environment.
Responsibilities:
- Greet members and guests with a friendly and professional demeanor, ensuring they feel welcomed and valued.
- Handle member check-ins, bookings, and inquiries efficiently and accurately.
- Provide information about the club's facilities, programs, and events, assisting members with any queries or needs.
- Maintain the reception area and lounge spaces, ensuring they are clean, organized, and inviting.
- Assist with membership sign-ups and renewals, providing information and guidance on membership options.
- Support the management team with administrative tasks, including scheduling, record-keeping, and reporting.
- Coordinate with other departments to ensure smooth operations and a seamless experience for members.
- Handle member feedback and complaints with professionalism, escalating issues as needed to ensure prompt resolution.
- Assist in promoting club events, classes, and services to enhance member engagement and participation.
- Ensure compliance with all health and safety regulations, maintaining a safe environment for all.
Requirements:
- Previous experience in a customer-facing role, ideally within the sports, fitness, or leisure industry.
- A passion for providing excellent customer service and creating a welcoming environment.
- Strong communication and interpersonal skills, with the ability to engage positively with members and staff.
- Highly organized with the ability to multitask and manage time effectively.
- A proactive and problem-solving mindset, with the ability to handle situations calmly and efficiently.
- Basic administrative skills, including familiarity with booking systems and handling payments.
- A team player with a positive attitude and a willingness to help wherever needed.
- Flexibility to work varied shifts, including evenings and weekends, to meet the needs of the club.
-
Front of House Team Member
4 weeks ago
Leeds, Leeds, United Kingdom Frasers Group Full timeJob Title: Front of HouseJob Summary:We are seeking a highly organized and customer-focused individual to join our Front of House team as a Receptionist. The successful candidate will be responsible for providing exceptional customer service, handling member check-ins, bookings, and inquiries, and maintaining the reception area and lounge spaces.Key...
-
Front of House Team Member
1 month ago
Leeds, Leeds, United Kingdom Stonegate Group Full timeLocation: Slug and LettuceWe're looking for a talented and enthusiastic Front of House Team Member to join our team at Slug and Lettuce in Leeds. As a Front of House Team Member, you will be responsible for delivering exceptional customer service, ensuring a warm and welcoming atmosphere for our guests, and working collaboratively with the team to achieve...
-
Front of House Team Member
4 weeks ago
Leeds, Leeds, United Kingdom Frasers Group Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our Front of House team as a Receptionist. As a key member of our team, you will be responsible for providing exceptional service to our members and guests, ensuring a warm and welcoming environment at all times.Key ResponsibilitiesProvide a high level of customer service,...
-
Front of House Team Lead
4 weeks ago
Leeds, Leeds, United Kingdom Archie's Full timeFront of House Supervisor OpportunityArchie's is seeking a skilled Front of House Supervisor to join our dynamic team. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key Responsibilities:Supervise front of house operations to ensure seamless service delivery.Control...
-
Front of House Team Member
4 weeks ago
Leeds, Leeds, United Kingdom Junkyard Golf Club Full timeRole – Front of House Team Member (part time)Salary – £11.44 p/h (increases to £12 p/h after 1 year's service)Hours – 10-20 hours a weekWho are we?Junkyard Golf Club is a fast-growing competitive leisure brand with 7 UK sites, making crazy golf, crazy fun.Why work for us?We advocate a people-first culture, and our team are valued for their fun...
-
Front of House Team Member
1 month ago
Leeds, Leeds, United Kingdom Junkyard Golf Club Full timeRole – Front of House Team Member (part time)Salary – £11.44 p/h (increases to £12 p/h after 1 years' service)Hours – 10-20hrs a weekWho are we?Junkyard Golf Club is a fast-growing competitive leisure brand with 7 UK sites, making crazy golf, crazy fun.Why work for us?We advocate a people-first culture, and our team are valued for their fun...
-
Front of House Team Member
4 weeks ago
Leeds, Leeds, United Kingdom Fazenda Group Full timeAbout the RoleWe are seeking a highly motivated and friendly individual to join our Reception team as a Front of House Team Member. As a key member of our team, you will be responsible for delivering exceptional levels of service to our guests, ensuring a warm and welcoming experience from initial enquiry to departure.Key ResponsibilitiesWelcoming guests and...
-
Front of House Team Member
2 days ago
Leeds, Leeds, United Kingdom Stonegate Group Full timeAbout UsAt Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld.A Career with UsWe serve energy and togetherness, and our squad is what makes it all possible. We're after the inclusive,...
-
Front of House Team Member
4 weeks ago
Leeds, Leeds, United Kingdom Slug & Lettuce Full timeLocation: Slug and LettuceWe're looking for a talented Front of House Team Member to join our team at Slug and Lettuce. As a Front of House Team Member, you'll be the face of our restaurant, providing exceptional customer service and ensuring our guests have an unforgettable experience.Key Responsibilities:Welcome and engage every guest, making them feel...
-
Front of House Team Leader
4 weeks ago
Leeds, Leeds, United Kingdom Archie's Full timeFront of House Supervisor – Leeds Trinity – £12.00 per hourWe are looking for a talented and ambitious Front of House Supervisor to join our team at Archie's in Leeds Trinity.As a Front of House Supervisor, you will be responsible for managing the front-of-house operations, ensuring a high level of customer service, and driving sales growth. Your key...
-
Team Member
2 weeks ago
Leeds, Leeds, United Kingdom Rudy's Pizza Full timeAbout Rudy's: We are passionate about delivering an exceptional dining experience. Our front-of-house team plays a vital role in making this happen.The Role: As a Floor Service Host, you will be the face of our restaurant, responsible for ensuring our customers feel welcome and well cared for. You will take orders, manage tables, and maintain a clean and...
-
Front of House Team Lead
4 weeks ago
Leeds, Leeds, United Kingdom Archie's Full timeArchie's is a 5-star-studded restaurant with a creative and unique menu. We're looking for a Front of House Supervisor to join our leadership team. As a Front of House Supervisor, you'll be responsible for supervising front of house operations, controlling operational costs, and ensuring compliance with sanitation and safety regulations. You'll also be...
-
Front of House Team Member
7 days ago
Leeds, Leeds, United Kingdom Zizzi Full timeJob OverviewWe are seeking a talented Front of House Team Member to join our team in Leeds. This is a fantastic opportunity to be part of a dynamic and fast-paced environment, where you will have the chance to develop your skills and contribute to delivering exceptional customer experiences.About YouTo succeed in this role, you should be passionate about...
-
Food and Front of House Team Lead
1 month ago
Leeds, Leeds, United Kingdom Britannia Hotels Full timeJoin Britannia Hotels as a Front of House Supervisor and take on a challenging role that will put your organizational and leadership skills to the test.The Leeds Bradford Airport is a bustling hub of activity, and as our Front of House Supervisor, you will be responsible for ensuring that our guests receive the highest level of service and attention.As a key...
-
Front of House Team Member
4 days ago
Leeds, Leeds, United Kingdom Blackhouse Full timeAn exciting opportunity has arisen to be part of the Blackhouse front of house team. We are looking for someone that embodies the warmth and precision needed to deliver exceptional guest experiences.We pride ourselves on our diverse team, packed with individuals from various cultures, experience levels, strengths, and backgrounds. If you love interacting...
-
Front of House Team Member
4 weeks ago
Leeds, Leeds, United Kingdom Slim Chickens Full timeUnlock Your Potential in a Dynamic Front of House RoleAt Slim Chickens, we're passionate about serving up more than just great food – we're dedicated to delivering exceptional guest experiences that leave a lasting impression. As a Front of House Team Member, you'll be the face of our brand, ensuring every guest feels welcome and valued.Your Key...
-
Leeds, Leeds, United Kingdom University of Leeds Full timeWe are seeking a seasoned professional to join our team as a Front of House Manager at the University of Leeds. This is a key leadership position that requires excellent communication and organizational skills.As a Front of House Manager, you will be responsible for leading a team of customer service advisors and providing support to indoor sports...
-
Front of House Team Lead
4 weeks ago
Leeds, Leeds, United Kingdom Slim Chickens Full timeWe are seeking a skilled Front of House Supervisor to oversee the daily operations of our restaurant in Leeds. As a key member of our team, you will work closely with management to ensure a seamless guest experience.The ideal candidate will have excellent leadership skills, a fun and friendly personality, and the ability to manage and delegate a team...
-
Front of House Team Member
4 weeks ago
Leeds, Leeds, United Kingdom Slug & Lettuce Full timeLocation: Slug and LettuceWe're seeking a talented and enthusiastic Front of House Team Member to join our dynamic team at Slug and Lettuce. As a key member of our team, you will be responsible for delivering exceptional customer service and creating a warm and welcoming atmosphere for our guests.Key Responsibilities:Welcome and engage every guest, ensuring...
-
Senior Front of House Manager
4 weeks ago
Leeds, Leeds, United Kingdom Pinnacle Beer & Gin Hall Full timeJob Title: Senior Front of House ManagerAt Pinnacle Beer & Gin Hall, we are seeking a highly motivated and enthusiastic Senior Front of House Manager to join our team. The ideal candidate will have a passion for delivering exceptional guest service and leading a team to achieve 5* standards.Key Responsibilities:Lead a team of Front of House staff to deliver...