Hospitality Ambassador
3 weeks ago
We are seeking a Hospitality Ambassador to join our dynamic front of house team at Blackhouse.
This is an exciting opportunity to be a part of our warm and welcoming team, where you will embody the precision and warmth needed to deliver exceptional guest experiences.
The ideal candidate will be responsible for:
· Greeting guests with a smile and providing menus
· Seating guests at tables and ensuring they have a great dining experience
· Engaging with guests to ensure they are happy with food and service
· Being the communication bridge between front of house and back of house
· Answering phone calls, taking reservations, and responding to queries
· Updating booking details and diverting queries to the correct departments
· Providing great customer service and having a good knowledge of the menu
As a team player, you will be an integral part of our success, and in return, we offer:
· 50% off all food for you and your guests when dining at any of our restaurants
· Competitive rates of pay (£2-4 tronc per hour in addition to NMW)
· A guaranteed birthday off and a Company Pension Scheme
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