Hospitality Ambassador

3 weeks ago


Leeds, Leeds, United Kingdom Blackhouse Full time

We are seeking a Hospitality Ambassador to join our dynamic front of house team at Blackhouse.

This is an exciting opportunity to be a part of our warm and welcoming team, where you will embody the precision and warmth needed to deliver exceptional guest experiences.

The ideal candidate will be responsible for:

· Greeting guests with a smile and providing menus

· Seating guests at tables and ensuring they have a great dining experience

· Engaging with guests to ensure they are happy with food and service

· Being the communication bridge between front of house and back of house

· Answering phone calls, taking reservations, and responding to queries

· Updating booking details and diverting queries to the correct departments

· Providing great customer service and having a good knowledge of the menu

As a team player, you will be an integral part of our success, and in return, we offer:

· 50% off all food for you and your guests when dining at any of our restaurants

· Competitive rates of pay (£2-4 tronc per hour in addition to NMW)

· A guaranteed birthday off and a Company Pension Scheme



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