Customer Experience Ambassador
13 hours ago
Become a Customer Experience Ambassador at Oulton Hall Hotel, Spa & Golf Resort
Estimated Salary: £18,000 - £21,000 per annum
About UsOulton Hall Hotel, Spa & Golf Resort is a 4* hotel located on the outskirts of Leeds, set in acres of woodland with a 27-hole golf course. Our hotel features a range of dining options, including the Calverley Grill restaurant, the Claret Jug restaurant, Champagne bar, and afternoon tea.
Job DescriptionAs a Customer Experience Ambassador, you will be responsible for ensuring guest satisfaction and brand standards are met in various Food & Beverage areas across the hotel. You will be required to keep up-to-date with pricing and promotions to provide advice to guests and maximise sales.
Requirements- Possess excellent communication and problem-solving skills
- Have a passion for delivering exceptional guest service
- Be able to work effectively in a fast-paced environment
We offer a range of benefits, including:
- Free health club membership (T&Cs apply)
- Discounts across golf, including membership, guest rates, green fees, buggies, and clothing
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees
- Variety of learning & development opportunities
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
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