Customer Service Ambassador

12 hours ago


Leeds, Leeds, United Kingdom English Path Full time
Key Responsibilities

As a Customer Service Ambassador, you will be the first point of contact for our students, providing exceptional service and support throughout their journey with English Path. Your primary responsibilities will include:

  • Welcome new students and ensure a smooth orientation experience
  • Foster a customer-focused culture to improve student retention
  • Lead diverse social program activities to enhance student engagement

You will also be responsible for addressing student inquiries, efficiently managing and resolving student issues and complaints, and collecting and analyzing feedback to inform continuous improvement.

We offer a salary of approximately £18,000 - £22,000 per year, depending on qualifications and experience, making this an attractive opportunity for those looking to start or advance their careers in customer service.



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