Customer Service Ambassador
4 weeks ago
We are seeking a highly skilled and motivated individual to join our team as a Customer Service Ambassador. As a uniformed representative of ABM, you will be responsible for providing exceptional customer service and ensuring the safety and security of our retail and leisure park in Leeds.
Key Responsibilities:
- To provide a high level of customer service, responding to queries and resolving issues promptly and professionally.
- To maintain a safe and secure environment, preventing and deterring crime, and protecting life and property.
- To work closely with Centre Management to ensure compliance with security-related disciplines and procedures.
- To identify opportunities to enhance the customer experience and contribute to the overall success of the business.
Requirements:
- SIA Door Supervisor licence (desired) - willing to obtain prior to employment.
- SIA CCTV licence (desired) but must be capable of completing course and passing exam.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- A strong commitment to customer service and safety standards.
What We Offer:
- A competitive salary of £25,000-£30,000 per annum, depending on experience.
- A comprehensive benefits package, including life assurance, online payslips, company events, and charity initiatives.
- Opportunities for career progression and personal development through ABM University's bespoke learning platform.
- Free onsite parking and an excellent work-life balance.
- The Cycle to Work Scheme.
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