Customer Service Ambassador for Consumer Finance Solutions
4 weeks ago
We are seeking a Customer Service Ambassador to join our team at Novuna Consumer Finance, where you will serve as the primary point of contact for our customers through multiple communication channels.
As a key member of our customer experience team, you will play a vital role in delivering exceptional service and creating positive experiences for our customers. Your primary responsibility will be to provide timely and effective support to customers who may be experiencing financial difficulty, ensuring they feel satisfied with our service.
You will work closely with colleagues to agree payment plans, discuss payment options, and provide solutions to help customers get back to financial health. To achieve this, you must be able to build strong relationships with customers, demonstrate empathy, and display a customer-centric mindset.
In addition to your excellent communication skills, you will need to be proficient in using computer systems and be able to pick up new ones with ease. You will also have the opportunity to become a subject matter expert in our products and services, enabling you to best support customers and provide guidance when needed.
Some of the key responsibilities of this role include:
- Dealing with customer complaints and finding resolutions to problems
- Providing exceptional service and creating positive experiences for customers
- Becoming a subject matter expert in our products and services
The successful candidate will have a market-benchmarked salary of around £25,000 per year, plus an excellent bonus scheme and a range of benefits including flexible hybrid working, 25 days' holiday, and a full wellbeing package.
We are Disability Confident Committed and welcome applications from candidates with disabilities, neurodiverse individuals, or those with conditions that may affect their performance during the selection process. We will make reasonable adjustments to our processes to ensure equal opportunities for all.
-
Customer Service Ambassador
4 weeks ago
Leeds, Leeds, United Kingdom Bill'S Restaurants Full timeAt Bills Restaurants, we're on the lookout for a skilled Customer Service Ambassador to join our team as an Assistant Manager.This is an exciting opportunity to lead by example, providing exceptional customer experiences and setting the tone for our guests' visits.You'll be responsible for managing small groups and large parties, ensuring every guest feels...
-
Customer Service Ambassador
24 hours ago
Leeds, Leeds, United Kingdom English Path Full timeKey ResponsibilitiesAs a Customer Service Ambassador, you will be the first point of contact for our students, providing exceptional service and support throughout their journey with English Path. Your primary responsibilities will include:Welcome new students and ensure a smooth orientation experienceFoster a customer-focused culture to improve student...
-
Customer Service Ambassador
3 days ago
Leeds, Leeds, United Kingdom Cineworld Cinemas Ltd Full timeDeliver exceptional customer experiences at Cineworld Cinemas Ltd.We are seeking a Customer Service Ambassador to join our team in Leeds White Rose. As a key member of our front-of-house team, you will be responsible for ensuring every customer has an unforgettable cinema experience.You will be the face of Cineworld, greeting and interacting with customers,...
-
Customer Service Ambassador
3 days ago
Leeds, Leeds, United Kingdom Sodexo Full timeWe are seeking a Customer Service Ambassador to join our team at Headingley Stadium, where you will have the opportunity to work in a fast-paced and innovative catering facility.Package DescriptionThe salary for this role is estimated to be around £9.18 per hour for 18-21 year olds and £11.44 per hour for over 21s.Main Responsibilities:Welcoming guests,...
-
Customer Service Ambassador
4 weeks ago
Leeds, Leeds, United Kingdom ABM Full timeAbout the RoleWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Ambassador. As a uniformed representative of ABM, you will be responsible for providing exceptional customer service and ensuring the safety and security of our retail and leisure park in Leeds.Key Responsibilities:To provide a high level of customer...
-
Retail Ambassador
4 weeks ago
Leeds, Leeds, United Kingdom Tapestry, Inc. Full timeSales Excellence RequiredBe part of our team at Kate Spade and contribute to achieving sales excellence in retail.About the JobThis role involves utilizing Kate Spade selling skills and service training to meet personal sales and productivity goals. The successful candidate will be able to consistently achieve sales goals, provide excellent customer service,...
-
Customer Engagement Specialist
21 hours ago
Leeds, Leeds, United Kingdom Consumer Hub Full timeCustomer Engagement Specialist at Consumer Hub means being at the forefront of customer engagement as part of their supply chain team. This role is perfect for someone who enjoys working in a fast-paced and dynamic environment. The salary for this position is £33,000 per annum.You will be responsible for building strong relationships with customers and...
-
Customer Insights Specialist
21 hours ago
Leeds, Leeds, United Kingdom Consumer Hub Full timeAbout the RoleAs a Customer Demand Executive at Consumer Hub, you'll be responsible for sourcing customer data, presenting findings, and informing product output decisions.This requires strong analytical skills, attention to detail, and the ability to work effectively in an Excel-driven environment.The role offers a competitive salary of £33,000 per annum,...
-
Customer Engagement Manager
20 hours ago
Leeds, Leeds, United Kingdom Consumer Hub Full timeWe are seeking a skilled Supply Chain Specialist to join our team at Consumer Hub. As a Customer Demand Executive, you will play a crucial role in developing strong relationships with customers and ensuring that their needs are met.Your primary responsibility will be to source customer data and analyze it to inform sales forecasting and product volume...
-
Customer Engagement Executive
24 hours ago
Leeds, Leeds, United Kingdom Consumer Hub Full timeAbout the RoleThe Customer Demand Executive role at Consumer Hub presents an exciting opportunity for a personable and endearing individual to drive customer engagement across the home baking channel.You will collaborate closely with customers to understand their needs and preferences, using this insight to inform product output and drive business growth.To...
-
Leeds, Leeds, United Kingdom ABM UK Full timeHiring for 3rd Shift and Weekends Security Officers at The Springs retail & Leisure park in Leeds, UK. Competitive salary: £20 - £22 per hour.Job SummaryAs a Customer Service Ambassador, you will be the public face of our Security Team and site estate management. You will be responsible for ensuring a safe and secure environment for visitors and employees...
-
Customer Ambassador Specialist
4 weeks ago
Leeds, Leeds, United Kingdom Abm Full timeJob Overview:As a Customer Ambassador Specialist at The Springs retail & leisure park in Leeds, you will play a vital role in delivering exceptional customer service and ensuring the overall customer experience.You will be the public face of our security team and site estate management, interacting with customers, staff, and visitors in a professional and...
-
Home Baking Customer Insights Executive
2 days ago
Leeds, Leeds, United Kingdom Consumer Hub Full timeAbout Consumer HubWe are a leading player in the home baking industry, dedicated to delivering exceptional customer experiences. Our collaborative team environment fosters growth, learning, and innovation. As a Demand Planner, you will play a critical role in shaping our customer engagement strategies and driving business results.Key Responsibilities- Build...
-
Service Ambassador
4 weeks ago
Leeds, Leeds, United Kingdom Bill'S Restaurants Full timeAt Bills Restaurants, we're looking for a Service Ambassador to join our team. As an Assistant Manager, you'll be the face of our brand, ensuring every guest feels special and receives exceptional service.You'll lead by example, using your excellent communication skills to create a positive atmosphere in our restaurants. From small groups to large birthday...
-
Client Service Ambassador
4 weeks ago
Leeds, Leeds, United Kingdom TTEC Full timeSkill up and kick-start your career as a Client Service Ambassador at TTEC!About the JobAs a Customer Relations Case Specialist, you'll be the face of our brand, providing top-notch customer service and support. With a strong passion for helping others, you'll excel in this role.Your Key Tasks:Support customers via phone, email, or chat to resolve their...
-
Supply Chain Engagement Manager
5 days ago
Leeds, Leeds, United Kingdom Consumer Hub Full timeRole OverviewAs a Demand Planner at Consumer Hub, you will be responsible for building strong relationships with customers to drive customer engagement and inform product output. The ideal candidate will have excellent communication skills, analytical mindset, and experience with Excel.About the RoleThe Customer Demand Executive role involves frequent...
-
Service Design Solutions Architect
4 weeks ago
Leeds, Leeds, United Kingdom Adria Solutions Full timeAdria Solutions is seeking a skilled Remote Service Design Engineer to join our Technical team.In this role, you will be responsible for designing and implementing technical solutions that meet customer needs while ensuring cost-effectiveness and efficiency.As a Service Design Engineer, you will work closely with Sales, Procurement, and other departments to...
-
Industrial Consumables Specialist
4 weeks ago
Leeds, Leeds, United Kingdom CV-Library Full timeJob OverviewA Business Development Manager position is available within a multinational corporation, offering an exciting opportunity for career growth in a pivotal and expanding function. The role will play a significant part in winning high-value industrial consumables, components, and equipment supply chain solutions to manufacturing and construction...
-
Supply Chain Engagement Specialist
1 day ago
Leeds, Leeds, United Kingdom Consumer Hub Full timeJob Overview: Consumer Hub is seeking a highly personable and endearing individual to fill the Customer Demand Executive role. This position requires strong communication skills to build relationships with customers and collaborate on supply chain strategies.
-
Customer Service Ambassador
2 weeks ago
Leeds, Leeds, United Kingdom The Met Hotel Leeds Full timeWe are seeking a talented Customer Service Reservationist to join our team at The Met Hotel Leeds. As a key member of our front office, you will be responsible for managing hotel reservations and providing exceptional customer service to our guests.About the RoleThis is a fantastic opportunity for someone looking to start or advance their career in...