Customer Service Ambassador for Retail and Leisure

1 day ago


Leeds, Leeds, United Kingdom ABM UK Full time

Hiring for 3rd Shift and Weekends Security Officers at The Springs retail & Leisure park in Leeds, UK. Competitive salary: £20 - £22 per hour.

Job Summary

As a Customer Service Ambassador, you will be the public face of our Security Team and site estate management. You will be responsible for ensuring a safe and secure environment for visitors and employees alike.

  • Protecting life, property, and premises, preventing loss and waste, and deterring crime.
  • Assisting Centre Management in complying with security-related disciplines and procedures.
  • Maintaining vigilance regarding Health & Safety practices and reporting any breaches to Centre Management.
  • Providing excellent customer service to visitors, proactively helping wherever possible.
Requirements

We are looking for an individual with:

  • SIA Door Supervisor licence (Desirable) – we can support you in obtaining this prior to employment.
  • SIA CCTV licence (Desirable) – must be capable of completing the course and passing the exam.

We also consider applications from those without a current SIA licence if they can demonstrate extensive experience in a customer-focused role.

Benefits

Our comprehensive benefits package includes:

  • 24/7 GP access for you and your immediate family.
  • Mental Health support and Life Event Counseling.
  • The Get Fit Programme.
  • Financial and legal support.
  • Cycle to work scheme.
  • Perks at Work, our innovative employee app offering discounts, gift cards, cashback, and exclusive offers.
About Us

ABM is one of the world's largest providers of integrated facility services, committed to improving spaces and places that matter most. We deliver custom facility solutions to properties across various industries, including commercial office buildings, schools, airports, hospitals, data centres, and more. ABM promotes diversity and inclusion in employment, proud members of the Armed Forces Covenant Employer Recognition Scheme.



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