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Leisure Membership Advisor
4 weeks ago
We are seeking an enthusiastic Leisure Membership Advisor to join our team at Village Hotels. As a key ambassador for our leisure clubs, you will be responsible for showcasing our facilities and providing exceptional customer service.
About UsVillage Hotels is a leading hospitality provider with multiple hotels and leisure clubs across the UK. We offer a unique work environment that encourages growth, development, and fun.
Salary and BenefitsThe estimated salary for this role is around £25,000-£30,000 per annum, depending on experience. Additionally, you can enjoy various benefits, including:
- Complimentary Health and Wellness Membership worth £1,500 per year
- Discounts on overnight stays at Village Hotels from £35 with a friend
- 50% discount on food and drink purchased on or off shift at any Village Hotel Pub & Grill
- Excellent training and development opportunities, including our Rising Stars and Talent Academy programmes
- A range of wellbeing and healthcare benefits
- Flexible working hours and a fun, supportive work environment
As a Leisure Membership Advisor, your primary responsibility will be to engage with customers, understand their needs, and provide tailored services to enhance their experience. You will work closely with our sales teams to promote our products and services, ensuring seamless communication and delivery.
Required Skills and QualificationsTo succeed in this role, you will need:
- Natural ability to interact with people and build rapport
- Passion for leisure and customer service
- Drive to achieve and exceed targets
In addition to a competitive salary and benefits package, we offer:
- Uncapped commission and a realistic OTE of an additional £4,800 per annum
- Opportunities for career progression and professional development
- A fun and supportive work environment with regular team events