Customer Service Ambassador

6 days ago


Leeds, Leeds, United Kingdom Outdoor and Cycle Concepts Full time

Unlock Your Potential as a Sales Assistant – Customer Advisor


We are seeking an enthusiastic and customer-focused individual to join our retail team as a Sales Assistant - Customer Advisor.


About the Role:



  • Create a premium and inclusive shopping experience by connecting with customers to understand their specific needs and wants
  • Model the company values, taking pride in your store, and working collectively to create an outstanding customer experience
  • Participate in training opportunities presented by our in-house development team and external brands to develop and maintain your product knowledge and build on your existing skills
  • Maintain an excellent shopping and working environment by adhering to shop and stockroom standards
  • Identify opportunities for add-on sales

About You:



  • A passion for providing excellent customer service
  • Great communication skills
  • Strong organisational skills with the ability to multi-task
  • A willingness to learn about all things outdoors

Your Rewards:



  • An estimated salary of £11.44 per hour (£9.27 for under 21's)
  • A bonus of up to £750 per annum (in proportion with hours worked)
  • 40-60% discount across our range of products
  • Up to 33 days holiday (in proportion with hours worked) with the option to purchase additional holiday
  • Company pension scheme
  • Access to Perkbox, allowing you to save money all year round


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