Technical Help Desk Specialist

2 days ago


Leeds, Leeds, United Kingdom Aramark Full time
Job Description:

We are looking for a Technical Help Desk Specialist to join our IT Service Desk Team. The successful candidate will have a proven track record of providing exceptional customer service and technical support.

Key Responsibilities:

  • Logging and documenting all support requests in the ticketing system.
  • Escalating tickets for timely resolution within the team or to the Manager.
  • Supporting and maintaining Windows 10/11 PCs and O365 applications.

Salary: £28,000 / per annum for a 37.5 week contract.

We are looking for someone with experience in asset lifecycle management and software installation. If you have a strong background in ITIL framework and are familiar with ServiceNow and Cisco Finesse, this could be the perfect opportunity for you.

Company Overview:

Aramark UK is a leading food service partner that revolutionises the way organisations across the UK dine.

We have a dynamic team of over 10,000 passionate professionals who are dedicated to elevating your food experience.

Join us on our exciting growth journey and become part of a diverse and inclusive workplace where everyone is valued and empowered to thrive.



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