Reception Service Specialist

5 days ago


Birmingham, Birmingham, United Kingdom AccorHotel Full time
About the Role

This Reception Team Member role at AccorHotel offers an exciting opportunity to work in a dynamic hospitality environment. The successful candidate will have excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced team.

Key Responsibilities
  • Front Desk Operations: Manage front desk operations, including check-in, check-out, and guest services, ensuring a smooth and efficient experience for guests.
  • Guest Services: Provide exceptional customer service, responding to guest requests, resolving issues, and promoting hotel services and facilities.
  • Team Collaboration: Work collaboratively with the hotel team to ensure seamless delivery of services, maintaining high standards of quality and service excellence.
Requirements
  • Experience: Previous experience in a hospitality or customer-facing role is essential.
  • Qualifications: Knowledge of Opera and good IT skills are required.
  • Salary: A competitive salary of $45,000 per year is offered for this contract position.


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