Corporate Lobby Experience Specialist

5 days ago


Birmingham, Birmingham, United Kingdom Portico Corporate Reception Management Full time
Job Description

We are seeking a Corporate Lobby Host to join our team at Portico Corporate Reception Management in Birmingham. The successful candidate will be responsible for creating and cultivating a positive visitor experience, working alongside the building manager and other service providers.

The ideal candidate will have strong attention to detail, excellent multitasking skills, and the ability to build strong relationships with tenants. Customer service experience is required for this role.

Key Responsibilities:
  • Provide a friendly welcome and customer-focused assistance onsite
  • Foster a positive visitor experience through effective communication and problem-solving
  • Work closely with the client to innovate regularly and improve services

This is a full-time position requiring 40 hours of work per week, with shifts from 8am-5pm from Monday-Friday. The salary for this role is £26,000 per year.

Requirements:
  • Excellent communication and interpersonal skills
  • Strong attention to detail and organizational skills
  • Ability to work well under pressure and adapt to changing situations
What's in it for you?
  • Competitive salary: £26,000 per year
  • Pension contributions
  • Life insurance
  • Enhanced annual leave
  • Recommend a Friend Bonus Scheme
  • Thank you voucher scheme
  • 24-hour personal helpline for employees
  • Access to Choices, our discounts and benefits platform
  • Our Training Academy provides excellent training and development opportunities


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