Medical Reception and Insurance Specialist

3 days ago


Birmingham, Birmingham, United Kingdom American Family Care, Inc. Full time

Serving Our Patients:

At American Family Care, we are dedicated to providing exceptional patient care and service. As a Medical Reception and Insurance Specialist, you will play a vital role in ensuring a positive patient experience from the moment they enter our office.

Your Key Responsibilities:

  • You will greet patients warmly and assist them with completing their paperwork.
  • You will answer phone calls and respond to patient inquiries in a professional and courteous manner.
  • Accurate and efficient registration and verification of patient insurance information is essential.
  • You will determine and collect patient payments, addressing any collection or billing issues that may arise.
  • Discharging patients requires attention to detail and accurate completion of all necessary steps.
  • Follow-up appointments and medical documentation requests require your assistance and attention.
  • You will balance daily patient charges against system reports.

Requirements:

  • A high school diploma or equivalent is required; prior medical office experience is a plus.

Compensation and Benefits:

  • The estimated annual salary for this role is between $40,000 - $50,000, based on industry standards.
  • Flexible scheduling, including 3- and 4-day work weeks, with some weekend and holiday requirements.
  • We offer a comprehensive benefits package, including matching 401(k), health, dental, and vision insurance, as well as paid time off and holidays.
  • Incentive plans and growth opportunities are available for qualified candidates.


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